I'm an owner at KCP for three years. I've read the below reviews and agree with just about all of them. It's nice that management is reading them and writing a reply but instead of reading them and giving excuses or some number to call you should address them. While you say you have security , you don't or they just need to be replaced . I have never been stopped at the front gate to verify that I belong there, why is that if you're so secure? Having security is more than having a booth at the entrance. Yes the location is great but the rooms need to be kept up to date. I'm with the other people, we don't like lights shinning in our rooms all night long.
Another thing is the sales staff, you either have never been to a sales pitch or encourage what they do but your sales staff flat out misrepresents your product and when you mention that to somebody they tell you that person no longer works there. I'll be back but you as a owner cannot be so oblivious to think that all of these complaints are just random instances. Drive through the front gate and tell me how many times you got stopped before you reply to me.
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- Also Known As:
- King`s Creek Plantation Hotel Williamsburg
- Kings Creek Williamsburg