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“Beautiful renovations”

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Holiday Inn Club Vacations Williamsburg Resort
Ranked #30 of 73 Hotels in Williamsburg
Certificate of Excellence
Reviewed 9 July 2014

The newly renovated apartments here make it feel like a luxury property. We particularly appreciated the spacious kitchen—much larger than in many rental condos. The setting was peaceful and we enjoyed the balcony. The pool was pleasant, but small. I understand a second pool is being built, which will make it even nicer.

  • Stayed: May 2014, travelled with family
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1  Thank BEM124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 17 July 2014

Hello! We are happy that you and your family enjoyed your stay and that our villas and they were able to provide you with the amenities that satisfied your needs. As you may have seen during your recent stay, we have updated and refurbished the resort to offer our guests the best vacation experiences possible from the villas to activities and guest services. We look forward to your return; we would love to see you again!

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220 - 226 of 262 reviews

Reviewed 27 June 2014

Our stay here was absolutely wonderful. We reserved our stay in the signature collection. The place was very clean and very modern with all the upgrades. Have plenty of amenities and great location to everything! Very friendly staff!

Room Tip: If you are looking to sit on the balcony choose lower floors, the top floor has a much smaller bal...
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  • Stayed: June 2014, travelled with family
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1  Thank Ncbeachbuddies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 17 July 2014

Hi There! We are thrilled that our signature collection villas were to you and your family’s satisfaction. As you may have seen during your stay our resort has been newly updated and refurbished to offer our guests the best vacation experiences possible from the villas to activities and guest services. We hope that you and your family will come back soon we would love to have you!

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Reviewed 17 June 2014 via mobile

My husband and I and 3 grandchildren stayed here for 2 nights in June. We had a 2 bedroom villa which was perfect for the 5 of us. The kitchen was well equipped and having the washer and dryer was great! The kids enjoyed the pool area as well. Our unit was on the ground floor and I was amazed at how quiet it was. We never heard anything from neighboring units, not even a door opening or closing. We would not hesitate to stay here again and we're actually sorry we hadn't booked a longer stay.

  • Stayed: June 2014
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2  Thank Deborah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 17 July 2014

Hello! We are happy that you and your family enjoyed your stay and that our villas were able to provide you with the amenities that satisfied your needs. As you may have seen during your recent stay, we have updated and refurbished the resort to offer our guests the best vacation experiences possible from the villas to activities and guest services. We look forward to your return; and would love to see you again!

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Reviewed 17 June 2014

We are members of Holiday Inn Club Resorts... As much as I hate to admit it... We originally bought at South Beach Resort from the original owners which was Burroughs & Chapin (Which We loved!). We have had such horrible experiences at South Beach in Myrtle Beach SC and at Orlando that we didn't have much hope for Williamsburg... Boy were we plesantly surprised... We were met by a staff that didn't act like they hated thier jobs... From Adam who checked us in to Stacey who bid us good-bye... we were treated like owners, not like overnight guests... It seems that in the Holiday Inn system owners are second rate to hotel guests... But that is a totally different subject because here you will be treated great!

The rooms have been nicely redone with quality decor... So it was very nice and comfortable... The bed was awesome... great mattresses and pillows... The rooms are very nice sized and you can move around comfortably... The balcony was large enough to sit and relax... We had an issue with the shower head being clogged and the repairman was there and had it fixed quickly and with a smile... The pool was nice sized but odd shaped so you can't really swim, and the water was frigid (not thier fault, it had just been refilled)... but the grandboys had a ball in it... My grandboys loved being able to get current DVD's to watch and grabbing mints at the counter... But even they were treated nice... not like they weren't wanted there... They are also adding on a play area and an inside pool near the rear of the property...

The downside is.... like all Holiday Inns they try to save a few bucks building by not insulating or putting any sound deadening materials between rooms... so expect to hear your neighbors... That is the worst thing I can say about our stay there...

Go... stay and enjoy... One other thing... let them know upfront that you aren't in the mood for another sales pitch or upgrades or knwoing what the value of your property is and you will not be bothered... Not once was I asked? It was so nice to not feel like you are being pressured to do anything but enjoy your stay!

  • Stayed: June 2014, travelled with family
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3  Thank EricL809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 17 July 2014

Hi There! We appreciate you taking the time to tell us about your stay. We are thrilled that you and your family enjoyed our resort and that our staff was able to provide you the best vacation experience possible. As you may have seen during your recent stay we have updated and refurbished the resort to offer our guests the best vacation experiences possible from the villas to activities and guest services. We appreciate your thoughts and we would love to see you again soon!

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Reviewed 15 June 2014

We had a wonderful stay, the newly refurbished rooms were beautiful. It is located in a quiet road but is close to the outlets and restaurants on Lightfoot. the swimming pool was just a few steps away from our room, it was not huge but it suited our needs since it was not crowded during our stay during Memorial Day weekend. They had Blu-ray Discs and DVD's that you can borrow during your stay. Front desk staff were cheerful and accommodating. The units had a full size kitchen so I was able to cook some of our meals. construction has started on the mini golf, recreation center and tennis courts.We are hopeful that it will be completed spring break next year. We are relieved that it is under new management, we initially bought our timeshare from Land'or.

  • Stayed: May 2014, travelled with family
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1  Thank AngieB234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 17 July 2014

Hello! We appreciate you taking the time to tell us about your stay, we are glad to hear that you enjoyed your time with us. As you may have learned during your stay, the villas has been refurbished to provide our guest with the best vacation experience possible , this also includes activities and guest services. We want to thank you for your thoughts and input, and we look forward to seeing you on your next visit.

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Reviewed 7 June 2014

Where do I begin? After a long drive down here after check in I was forced to wait in line for my 'parking pass' which is a front to sell you local attraction tickets and a tour of the property since this is a time-share... I get this but they only have one person working the 'parking pass' line which means you have to wait a long time since that staff member's job is to try and sell tickets/timeshare/etc. to those in front of you, this added to the time I had to wait normally I could care less but after a long drive... Ugggh!!

The property is very clean and the room I stayed in was very nice however I expected the room to have a private balcony, and a separate shower from the whirl pool tub. Neither of these things were the case even though I'm pretty sure Hotels.com stated that each room featured a private balcony but oh well. It feels so awkward having to take a massive step into a jetted bath tub in order to shower. My gripes might be dumb to some but at the end of the day but I was disappointed.

Is it what I expected? No, and hence the 3 star review. Had I have known I would have paid the larger amount and booked at Green Springs. Why? Because the units at Green Springs have the same nice modern amenities as this Holiday Inn property but with a better location, larger units, large private balconies/decks, and a separate shower in addition to the whirlpool tub.

  • Stayed: June 2014, travelled as a couple
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1  Thank KB630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 23 July 2014

Hello There! Thank you for taking the time to provide us with your feedback about your stay. We are excited to provide opportunities for all of our guests to learn about all the great things Holiday Inn Club Vacations has to offer by stopping at the vacation station. Thank you for your compliments regarding the cleanliness of our villas, next time you stay we love to hear about any requests that you may have. As you may have learned during your stay we are in the process of constructing an amenities building that will be full of unique and exciting activites for our guest to enjoy. We hope to see you again soon!

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Reviewed 30 May 2014

I am giving this review 4 stars mainly due to the staff. We were given a room in a brand new unit that had just opened. They had several issues with the water during our stay. We were moved to another room after several days of little to no hot water. While that was frustrating, I do think they are working out the issues of taking over ownership and improving the rooms and property. Again, I could easily have given 1 star and many complaints, but the staff took care of us and that's all we could really ask given the circumstances. I would come back as the rooms are nice, clean and have full kitchens. The property was adding many amenities this coming year that should be great for families.

Stayed: April 2014, travelled with family
3  Thank Saloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen M, Guest Relations Manager at Holiday Inn Club Vacations Williamsburg Resort, responded to this reviewResponded 17 July 2014

Hello there, we are so glad to hear from you about your recent stay. We are thrilled that our staff was able to provide you and your family the best vacation experiences possible by responding quickly. We appreciate your thoughts and we would love to see you again soon!

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Additional Information about Holiday Inn Club Vacations Williamsburg Resort

Address: 200 English Garden Way, Williamsburg, VA 23188-7127 (Formerly Colonial Crossings of Williamsburg)
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Williamsburg
#11 Family Hotel in Williamsburg
#15 Romantic Hotel in Williamsburg
Price Range: £96 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Club Vacations Williamsburg Resort 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
At Holiday Inn Club Vacations Williamsburg Resort,each guest is welcomed to genuine hospitality from a staff committed to providing a home-away-from-home vacation experience. The quiet retreat is just minutes from the living history of the Historic Triangle; Colonial Williamsburg, Jamestown and Yorktown. Williamsburg also offers fantastic deals at the Premier Outlets and thrill-seekers will relish in the excitement at Busch Gardens and Water Country USA. Each villa is tastefully decorated and equipped with fully-furnished kitchens, washer/dryers, free Wi-Fi and parking, cable television, jetted-tubs and gas fireplaces. The resort offers spacious 1 and 2 bedroom layouts. ... more   less 
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Also Known As:
Colonial Crossings Of Williamsburg Hotel Williamsburg
Colonial Crossings Williamsburg
Colonial Crossings Hotel Williamsburg

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