My wife and I stayed at this facility on May15-16 for one nite, may I mention that we have stayed at this hotel no less than 10 times the past few years on our way to NC to visit our daughter. This particular evening at about 3am a lot of loud voices and noise came from the room next door along with banging. I called the front desk and inquired about the noise and was told there was a water leak and it was being taken care of. I was given the room for no charge and upon telling the woman at the front desk in the morning it was appreciated I said that a phone call or room visit to assure guests that there was a problem would have been appreciated and was met with the answer and attitude "Well, your the only one that complained, and at that point I knew it was a no win situation to talk to her. Pretty poor guest relations in my opinion, what ever happened to the customer is always right. As far as I am concerned it will be the last time I stay there for awhile or at least until a change in staffing of the front desk.
- Official Description (provided by the hotel):
- Relax on your trip to the Shenandoah Valley at our Wingate by Wyndham Winchester hotel. Conveniently located off Interstate 81, our pet-friendly Winchester, VA, hotel near Shenandoah University offers all-inclusive value and thoughtful amenities to help make your trip easy. Start your morning with a workout in our 24-hour fitness center, then head down to the lobby for free hot breakfast. Use free Wi-Fi Internet access to catch up on email, or relax with a swim in our heated indoor pool. We provide microwaves and refrigerators in our hotel rooms, and kids 17 and under stay free with an adult. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Expedia, Hotels.com, TripOnline SA, getaroom.com, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Wingate by Wyndham Winchester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate By Wyndham Winchester Hotel Winchester
- Wingate Hotel Winchester