Shame,Shame, Shame on you Super 8 for having a very rude front desk attendant when my niece and sister and 2 year old nephew was traveling through your beautiful state of Virginia. I lived there for 10 years and loved it. Needless to say your staff was none the less helpful in any way to these people who had traveled 8 hours plus to their already booked room at your establishment, knowing they were going to get a clean comfortable room and be met by friendly nice people. Well not in this case, when they arrived their room smelled like animal urine and was dirty and they came to the front desk and asked for a different room and your front desk staff said they couldn't do that, then they said they wanted their money back and couldn't do that either. They then ask for a manager and oh there wasn't one available!!!! Why wasn't one available and why wasn't this taken care professionally? Why was your staff so rude? Needless to say they left tired, upset, and with less money because basicly you're establishment stole their money. SHAME SHAME SHAME ON YOU SUPER 8 !!!!!!!!!!! I based my letter to you on honesty from my members of my family and listening to the conversations on the telephone with a staff member claiming to be the boss at Super 8 talking to my sister.
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- Also Known As:
- Super 8 Winchester Hotel Winchester
- Super Eight Winchester