This was our third, and last stay at the property. The front desk staff is very pleasant and helpful but our room was sorely in need of attention. A lamp in the living room was broken and literally leaning sideways, bulbs needed replacing in the kitchen, plugs didn't work, furniture was worn and stained. Most disturbing of all was there was a broken glass in the cabinet in the kitchen that housekeeping overlooked and could have caused a serious injury if not noticed before picking up.
Last night I found an open bottle of wine sitting next to the pots of coffee in the lobby - something a child could have easily picked up. Management and staff need to open their eyes before there is an accident or injury.
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- Also Known As:
- Towneplace Suites Winchester Hotel Winchester