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“Highly disappointed”

Americas Best Value Inn Winchester North
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Americas Best Value Inn Winchester North
Ranked #24 of 25 Hotels in Winchester
Reviewed 15 September 2013

I was at this hotel for almost 2 weeks. The only time my room was cleaned was when I requested it. If I wanted clean sheets, I put my dirty linens outside the door and they would hand me clean ones, expecting me to make the bed myself. The pool has been closed the entire time; the continental breakfast consisted of muffins, cereal, and toast. When I requested extra towels, the man bringing them was insistent that I had enough and quite rude about giving me a couple extras.

Room Tip: Get a room in back... It's quieter. A lot of noise travels in from outside easily.
  • Stayed: September 2013, travelled on business
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3  Thank kensandav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (9)
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3 - 9 of 9 reviews

Reviewed 5 September 2012

I have been staying at the hotel for many years and although it is not luxurious I keep going back because I have found it to be a great value when you just need a place to sleep. I have never seen a roach or worse, bedbugs. There was not much in the way of breakfast, but again, I was not paying $120 for a place to sleep. I love parking near my room and not dragging my lugguge onto an elevator. The staff were quick to bring extra linens. For the money I saved, I was able to spend it on eating at nice restaurants and buying antiques. I have a reservation to go back in October.

Room Tip: Ask for a ground level room
  • Stayed: September 2012, travelled with family
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4  Thank NurseNolte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2012

I just wanted an inexpensive place to sleep so that I'd be able to drive the second leg of our trip the next day. Thankfully, I was exhausted. The young man at the front desk was really nice, even insisted I go see the room first. Unfortunately, I took a quick peek. I dealt with bed sheets that felt starched, but the bathroom was nasty. The sink & mirror were dirty, towels not stocked, & there were hairs all over the floor. I told my son he was not allowed to take a shower.

  • Stayed: July 2012, travelled with family
    • Cleanliness
    • Service
1  Thank AshleyAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abviwinchesterkb, Manager at Americas Best Value Inn Winchester North, responded to this reviewResponded 24 July 2012

Dear AshelyAG,

Thank you for sharing your opinion with us. I am concerned about the issues you had mentioned regarding our hotel. Please know that we are now under new management and have recently hired new housekeepers. We hope that these improvements will enhance the overall experience.


Regards,
KB-GM
Americas Best Value Inn-Winchester North, VA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2012

I've stayed here a number of times in the past with no big problems. Good price for
Summit Point track drivers. however the last time I stayed here (2009 I think) I got
bites on my foot that looked exactly like bedbugs. I recall not sleeping well. The breakfast scenario
was kinda strange too with a lady making sure you didn't take anything with you.
I could live with that for the price but with bedbugs? no thanks.
It was a Shoneys Inn when I stayed there.
Hopefully things have improved since then.

Stayed: February 2011, travelled solo
4  Thank jim p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abviwinchesterkb, Manager at Americas Best Value Inn Winchester North, responded to this reviewResponded 24 July 2012

Dear Jim P,

I am concerned about the bed bug issue you had mentioned. Please know that we do have a licensed pest control company which routinely treats our rooms. We hope that you give us another opportunity to serve you.


Regards,
KB-GM
Americas Best Value Inn-Winchester North, VA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2011

I didnt complain that when I walked in my room a cat ran out, I didnt say anything about the bathroom smelling of cat urine, and not a word from me about the million holes in the blanket BUTTTTTT when I pick up my purse and see tons of ROACHES scattering I WANT MY MONEY BACK!!!!...The ROACHES were EVERYWHERE, in the cooler/heating vent, behind tv and fridge...they were not shy about showing themselves. I quietly went to the front desk and asked for a refund. He was VERY rude and said "NO, I give u another room." I explained that if one room has them they all do but he would not hear of it. I asked for his name so I could contact whoever I needed to and he would NOT tell me. This is place shouldnt even pass code. AND they have not heard the last of me until I get my money back!

Room Tip: Do not go here!
  • Stayed: October 2011, travelled solo
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5  Thank becca m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abviwinchesterkb, Manager at Americas Best Value Inn Winchester North, responded to this reviewResponded 24 July 2012

Dear Becca M,

Thank you for taking the time to share a review with us. I am sorry to hear about the negative experience you encountered during your stay. Please know that we are now under new management. We have taken corrective actions and have hired a licensed pest company to routinely treat our rooms. We hope that you give us another opportunity to serve you.


Regards,
KB-GM
Americas Best Value Inn-Winchester North, VA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2013 via mobile
Google Translation

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank emy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2012
Google Translation

  • Stayed: June 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Bierkrug44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn Winchester North

Address: 1347 Berryville Ave, Winchester, VA 22601 (Formerly Shoney's Inn)
Region: United States > Virginia > Winchester
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 25 Hotels in Winchester
Price Range: £40 - £43 (Based on Average Rates for a Standard Room)
Number of rooms: 70
Also Known As:
Americas Best Value Inn Winchester North Hotel Winchester
Shoneys Inn Winchester

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