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“Behind Five Guys. Found a DIRTY SYRINGE! You would not believe my terrible experience!!!”

Americas Best Value Inn Winchester North
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Americas Best Value Inn Winchester North
Ranked #24 of 25 Hotels in Winchester
Sherman, New York
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Behind Five Guys. Found a DIRTY SYRINGE! You would not believe my terrible experience!!!”
Reviewed 3 April 2014

Please don't let any of their fake 5 star reviews fool you. Cleanliness is a complete bottom priority. We immediately left, you couldn't pay me money to stay here. The batteries (which were exposed) were dead to the key entry. Yellow brownish spots completely covered the bathroom on all walls and cealing. Cigarette burn markings every inch of the sink in a non smoking room. Was given a half used roll of toilet paper to start out with and it wasn't even on the dispenser. The bathroom floor was filthy. Brown stains on walls in the room. One lamp didn't work. The drawers had trash in them. My toddler spilt his water tripping in the door way so I soaked it up with a towel and I turned YELLOW AND BLACK, and he spilt CLEAR water. We moved the end table inbetween the beds to find a spider and a USED, DIRTY seringe! I was itchy from head to toe for a week. When we sat on the bed the sheets slipped off(they didn't fit, 2x too small) to reveal a 2 ft in diameter blood stain in the mattress! I'm a nurse, I knew it was blood. After being there not even an hour, my husband and I were refused a refund and we weren't going to stand there in the snow at a window OUTSIDE the office to argue so we left. I am not over exaggerating on any of these conditions and it truely discusts me to know that anyone could be okay with renting rooms in such appalling conditions to people, let alone families with children! So please management, don't even bother responding to this this with a 'sincere apology.'

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Wyatts_mommy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Linden
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2013

I was at this hotel for almost 2 weeks. The only time my room was cleaned was when I requested it. If I wanted clean sheets, I put my dirty linens outside the door and they would hand me clean ones, expecting me to make the bed myself. The pool has been closed the entire time; the continental breakfast consisted of muffins, cereal, and toast. When I requested extra towels, the man bringing them was insistent that I had enough and quite rude about giving me a couple extras.

Room Tip: Get a room in back... It's quieter. A lot of noise travels in from outside easily.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kensandav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington, West Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2012

I have been staying at the hotel for many years and although it is not luxurious I keep going back because I have found it to be a great value when you just need a place to sleep. I have never seen a roach or worse, bedbugs. There was not much in the way of breakfast, but again, I was not paying $120 for a place to sleep. I love parking near my room and not dragging my lugguge onto an elevator. The staff were quick to bring extra linens. For the money I saved, I was able to spend it on eating at nice restaurants and buying antiques. I have a reservation to go back in October.

Room Tip: Ask for a ground level room
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NurseNolte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2012

I just wanted an inexpensive place to sleep so that I'd be able to drive the second leg of our trip the next day. Thankfully, I was exhausted. The young man at the front desk was really nice, even insisted I go see the room first. Unfortunately, I took a quick peek. I dealt with bed sheets that felt starched, but the bathroom was nasty. The sink & mirror were dirty, towels not stocked, & there were hairs all over the floor. I told my son he was not allowed to take a shower.

  • Stayed July 2012, travelled with family
    • Cleanliness
    • Service
Helpful?
1 Thank AshleyAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abviwinchesterkb, Manager at Americas Best Value Inn Winchester North, responded to this review, 24 July 2012
Dear AshelyAG,

Thank you for sharing your opinion with us. I am concerned about the issues you had mentioned regarding our hotel. Please know that we are now under new management and have recently hired new housekeepers. We hope that these improvements will enhance the overall experience.


Regards,
KB-GM
Americas Best Value Inn-Winchester North, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk, Virginia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 January 2012

I've stayed here a number of times in the past with no big problems. Good price for
Summit Point track drivers. however the last time I stayed here (2009 I think) I got
bites on my foot that looked exactly like bedbugs. I recall not sleeping well. The breakfast scenario
was kinda strange too with a lady making sure you didn't take anything with you.
I could live with that for the price but with bedbugs? no thanks.
It was a Shoneys Inn when I stayed there.
Hopefully things have improved since then.

Stayed February 2011, travelled solo
Helpful?
4 Thank jim p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abviwinchesterkb, Manager at Americas Best Value Inn Winchester North, responded to this review, 24 July 2012
Dear Jim P,

I am concerned about the bed bug issue you had mentioned. Please know that we do have a licensed pest control company which routinely treats our rooms. We hope that you give us another opportunity to serve you.


Regards,
KB-GM
Americas Best Value Inn-Winchester North, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 October 2011

I didnt complain that when I walked in my room a cat ran out, I didnt say anything about the bathroom smelling of cat urine, and not a word from me about the million holes in the blanket BUTTTTTT when I pick up my purse and see tons of ROACHES scattering I WANT MY MONEY BACK!!!!...The ROACHES were EVERYWHERE, in the cooler/heating vent, behind tv and fridge...they were not shy about showing themselves. I quietly went to the front desk and asked for a refund. He was VERY rude and said "NO, I give u another room." I explained that if one room has them they all do but he would not hear of it. I asked for his name so I could contact whoever I needed to and he would NOT tell me. This is place shouldnt even pass code. AND they have not heard the last of me until I get my money back!

Room Tip: Do not go here!
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  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank becca m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abviwinchesterkb, Manager at Americas Best Value Inn Winchester North, responded to this review, 24 July 2012
Dear Becca M,

Thank you for taking the time to share a review with us. I am sorry to hear about the negative experience you encountered during your stay. Please know that we are now under new management. We have taken corrective actions and have hired a licensed pest company to routinely treat our rooms. We hope that you give us another opportunity to serve you.


Regards,
KB-GM
Americas Best Value Inn-Winchester North, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn Winchester North

Property: Americas Best Value Inn Winchester North
Address: 1347 Berryville Ave, Winchester, VA 22601 (Formerly Shoney's Inn)
Region: United States > Virginia > Winchester
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 25 Hotels in Winchester
Price Range (Based on Average Rates): £
Number of rooms: 70
Also Known As:
Americas Best Value Inn Winchester North Hotel Winchester
Shoneys Inn Winchester

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