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“Average rooms, great staff”
3 of 5 bubbles Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #8 of 25 Hotels in Winchester
Certificate of Excellence
Raphine, Virginia
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Average rooms, great staff”
Reviewed 28 November 2011

I stayed overnight after a business meeting, using a Choice Hotel Reward night. The first room I was given was clean, but tiny. The king sized bed seem to take up most of the room. When I turned my computer on to get some important work done, I turned the heat on as well. The fan had a very loud squeal that persisted whether on low or high setting. Unable to concentrate on my work, I informed the front desk of the problem. They immediately moved me to a new room - much larger, nicer, and no squeal in the fan. While there was someone above me who was pacing back and forth until about 10 pm, you can't have everything at a motel.
Both of the front desk staff I dealt with were highly professional and friendly.
However, overall the basic rooms are just average or slightly below average for the price. I had to use 10000 Choice reward points for the room which is worth about a hundred dollars. The out of pocket cost would have been about 70.00 if paying by credit card or cash.

Room Tip: I suggest checking out the fan unit when you first arrive in the room to make sure it is working pro...
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kcfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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382 reviews from our community

Traveller rating
    150
    147
    57
    14
    14
See reviews for
133
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25
42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
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  • English first
  • French first
  • Japanese first
  • Any
English first
New Castle, Delaware
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 October 2011

While the hotel itself is a bit dated, but clean, the front desk staff are very friendly and attentive to your needs, especially Fern. She knew my name whenever i approached the desk and made us feel very welcome. the complimentary breakfast was good way to start the morning, with coffee readily available at all time. Some of the furniture in the rooms could use replacing and could use some better towels.

Room Tip: Try and get to the breakfast area early and ask for a suite.
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  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank walkerbail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mashpee, Massachusetts
Level Contributor
151 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 3 October 2011

Didn't get to check out much more than the bed, shower and breakfast, but was quite happy with all three.

Arrived early and the front desk was able to move me to a room that had already been cleaned. We showered, dressed and went back out. Arrived back late and melted into the beds. Linens were crisp and clean, the bed was nice and comfortable. Awoke the next morning and went to breakfast.

The young gal handling the breakfast was working her tail off making sure ALL tables were clean, ALL the items were stocked and everyone was happy. The house blend coffee got raided by a large group so she was pouring coffees as they were being brewed and bringing them to everyone. NOT the typical Choice chain breakfast staff.

Overall the hotel met out expectations and we would definitly stay there again.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wcstory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
1 review
Reviewed 17 September 2011

We were not impressed with our room. The mattress was worn out and uncomfortable. The king bed was outfitted with camping size pillows. Never seen pillows like that in a hotel. Room was hot (Sept. 4) and never cooled properly. Bedside lamps were mounted on the wall (which is fine) but they were so far away from the bed you couldn't turn them on or off without getting out of bed. Just a side note. We've stayed at several hotels in this price range recently. They had switched from blankets to duvet covers that are washed daily with the sheets. This hotel still has the "used by how many guests" disgusting blanket. We've stayed at many nicer places for $80 a night.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Virginian26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 September 2011

Comparable ammenities to a Hampton or Holiday Inn Express.
Decent breakfast with waffles, bagels, yogurt, sausage and boiled eggs.
Soft, comfortable beds. Very clean. Indoor pool I didn't try.

One complaint is the room was substantially hotter than the outside temp when we checked in...and it's September.
I still would highly recommend this place, and I'm hard on "value" chains.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Southernnoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2011

Very clean. Super nice people at the desk and breakfast area. We will definitely stay there again.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Twilighter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 August 2011

Stayed here Saturday August 20.

Hotel was very clean, carpet in hallways and rooms looked brand new. Rooms were standard size. Bathroom was larger than normal and very clean
We could not find the T.V. remote, asked the front desk and had one within 3 minutes. Later it showed up, not sure where it was but we suddenly had 2.

Beds were ok, a little to firm for my taste. My 6 year old granddaughter even complained they were too hard.

Had a decent business center, the hotel wi-fi was not the fastest but worked pretty well for what we needed it for.

We used the indoor pool, water seemed a bit on the cloudy side, should have been more clear but the pool area was clean and plenty of towels were available to dry off with. Everyone was saying the water was too cold including me but once you got in and moved around you got used to it.

Breakfast was ok, you could make your own waffles, also had hard boiled eggs, sausage, cereal, oatmeal, muffins, yogurt, bagels, toast, along with apple and orange juice. The girl working kept everything well stocked and the tables clean. I was full when we left so that's all the counts!

Check-in and check-out was fast and the desk ladies were very friendly.

Paid 70 for the night so for the price, you could not ask for more!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mrlaidbakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 140 Costello Dr, Winchester, VA 22602-4306
Phone Number:
Region: United States > Virginia > Winchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Winchester
#4 Family Hotel in Winchester
#4 Business Hotel in Winchester
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 72
Official Description (provided by the hotel):
Sleep Inn & Suites hotel in Winchester VA near Shenandoah UniversityThe Sleep Inn & Suites® hotel is conveniently located in the charming town of Winchester, less than one mile from Shenandoah University. This Winchester VA hotel is close to the Winchester Medical Center, the Winchester Regional Airport, Dinosaur Land theme park and Summit Point Raceway.For history buffs, the Winchester area is home to George Washington's Office Museum, the Stonewall Jackson House, the Stonewall Jackson Museum at Hupp's Hill, the Old Court House Civil War Museum, the historic Belle Grove Plantation and Cedar Creek Battlefield.For shoppers, Millwood Crossing, a renovated apple-packing warehouse, is home to several specialty shops, galleries and apple products. Visitors will enjoy an array of restaurants and cocktail lounges located in the surrounding area.Guests of this Winchester VA hotel will wake up each morning to a Free Morning Medley Hot Breakfast, including hard-boiled eggs, hot and cold cereals, Danishes, assorted breads and muffins, fresh Belgian waffles, fresh fruits, juice and, of course, the selective coffee.The hotel also offers additional amenities and features, such as free local calls, free weekday newspapers and free wireless high-speed Internet access.For a special treat, take a dip in the indoor heated pool. To keep everyone in shape, the on-site fitness center features a variety of cardiovascular and weight training equipment.Those traveling on business will appreciate conveniences like data ports, voice-mail, telephones and the business center, complete with computer, Internet access and fax and copy machines.All tastefully decorated guest rooms come equipped with coffee makers, hair dryers, irons, ironing boards and cable television with HBO. All rooms feature additional amenities like microwaves and refrigerators. Whirlpool suites and handicap accessible and non-smoking rooms are also available.Coin-operated laundry facilities and valet cleaning services are provided for guest convenience. The Sleep Inn & Suites hotel provides friendly customer service, relaxing accommodations and affordable rates to all types of travelers.We look forward to your visit. ... more   less 
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Also Known As:
Sleep Inn , Inn And Suites
Sleep Inn Hotel Winchester
Sleep Inn Winchester
Winchester Sleep Inn

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