We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place/Good Price”
Review of Sleep Inn & Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sleep Inn & Suites
Ranked #11 of 25 Hotels in Winchester
Lancaster, Pennsylvania
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great place/Good Price”
Reviewed 27 May 2014

My wife and I stayed here on a long weekend early anniversary trip. Was very clean and staff was friendly. We decided to go for the hot tub room. The only downside was the jets would not turn on even after several attempts. We did mention it to the front desk and the issue was resloved. Very close to resturants and a mall. Also as others mentioned was quiet from road noise my wife did notice some hallway noise late in the night. Over all was a great stay. Friendly people all around

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JCWORK13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DOO at Sleep Inn & Suites, responded to this review, 8 June 2014
Dear jcworkman13,

Thank you so much for staying with us and for the great review. Our main goal is to make all our guests happy and make their stay satisfactory. I would love to share you feedback with my team and make them happy as well.

Please give us a call next time you will be in the area.

Thank you,

Beck Kasymbekov
Director of Operations/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

400 reviews from our community

Traveller rating
    153
    154
    61
    16
    16
See reviews for
140
146
25
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Any
English first
Tampa, Florida, United States
Level 6 Contributor
456 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 19 May 2014 via mobile

They are in the process of remodeling so ask for a remodeled room. There are plenty of outlets, rooms are a nice size, towels need to be switched out soon but I assume when the remodel is done that will happen. Our checkin was a breeze. Breakfast was average at best but there is an ihop and Bob Evans nearby.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank oneyearride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DOO at Sleep Inn & Suites, responded to this review, 8 June 2014
Dear oneyearride,

Thank you very much for your kind words and great review. We do greatly appreciate your honest feedback. Yes, we are in the process of remodeling all our guest rooms and public areas as per the new Choice Hotels International Designed to Dream plan.

Thank you and come back again,

Beck Kasymbekov
Director of Operations/ General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 May 2014

My husband & I stayed overnight at this hotel on our way to the northeast. On arriving, the desk clerk was extremely friendly and helpful - offering suggestions on where to eat dinner and coupons for some of the nearby restaurants. The room was clean and fresh smelling, if beginning to look a little frayed around the edges. I did notice some construction dumpsters in the back filled with carpet, so perhaps they are in the process of updating rooms now.

There are several good choices of restaurants nearby.

My only complaints with this property are the quality of the bed and the noise from upstairs. I have a back condition that requires a firm mattress. The bed in our room felt like a memory foam mattress and it was extremely soft with no support. It's really comfy for sitting up and reading, but not so much if you have back problems. There was a lot of noticeable noise from folks walking around upstairs, which is to be expected in a lower-priced hotel. Otherwise, it was quiet, with no road noise.

If you like memory foam beds and aren't bothered by noise, this is a nice choice. If, however, you have back problems, you probably want to look elsewhere.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kjwh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DOO at Sleep Inn & Suites, responded to this review, 5 June 2014
Dear kjwh,

Thank you for taking the time to share your experience at our hotel on TripAdvisor. I appreciate your great feedback and accolades in reference to our team, I will share it with them. I am truly blessed to work with such a great team.

I would like to apologize that our beds did not meet your expectations, as well as for the noise issues.

We are in the process of changing all our beds. We have completed the 3rd and 4th floors renovation. We have already replaced Double beds with brand new Choice Perfect Sleeper 3 Plush Queen Beds, and Choice Perfect Sleeper 3 Plush King size beds are 6 inches wider than the previous ones.

Thank you again for your feedback, we hope to get the opportunity to make it up to you on your next visit to Winchester, VA.

Beck Kasymbekov
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baldwinsville, New York
Level 6 Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 12 April 2014

On our snowbird return north in April we stayed again at this conveniently located Sleep Inn. While just a block from the exit ramp intersection, it's easy to find, but buffered from the interstate big rig noise. Several restaurants are within walking distance, so we got to stretch our legs after the long day of travel when we walked to dinner. The hotel is generally clean and in good appearance. We felt the quality was at par with the price...a good value. We expected a little bit more than waffles for the "free" breakfast. While the steamer had some sausage patties in it, the adjoining covered metal steamer was empty. I inquired whether there were eggs being prepared for the empty tray and was politely told that the only eggs were the hard boiled ones. We ended up leaving and eating down the street at a Cracker Barrel. Little thing make a big difference. We may look for an alternative stop on our return trip next season.

Room Tip: Our room was next to the elevator and it was still very quiet.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rhornad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DOO at Sleep Inn & Suites, responded to this review, 5 May 2014
Dear Orangefan,

Thank you for giving us a positive feedback about your stay. We hope you will give us another chance to offer our services again in the future.


Thank you,

Beck Kasymbekov
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 April 2014

I have traveled as much as 170 nights per year the last 13 years and stayed in many Choice Hotel Properties... This is by far the nicest and most professionally run property in it's class... You won't think you are in a Sleep Inn. The rooms were impeccably clean as well as the entire hotel. The location is easy on/off the interstate and is surrounded by convenience of shopping and restaurants. If you are going to be in Winchester and staying in a hotel...this is the one you need to chose...you will be very satisfied...

Lance Cardaro

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lance C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DOO at Sleep Inn & Suites, responded to this review, 5 May 2014
Dear Mr. Lance Cardaro,

We appreciate the wonderful review you left about the Sleep Inn & Suites, Winchester, VA. Our team members are delighted to know that we were able to meet all your expectations and that you had a great experience with us. It is our goal to offer the best value for your money and provide an excellent service that would make you want to come back. We thank you for your generous compliments. We hope to see you again soon!
Thank you and come back to stay with us again,

Beck Kasymbekov
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Henrietta, New York
Level 5 Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 April 2014

..Adquate 'free' breakfast, nice room, convenient location, and a good night's sleep on a stormy night in December. No complaints - worthy of a 5, and a return visit someday - until, while preparing to load our luggage cart onto the elevator that evening, the door closed quite forcefully onto the hand that was 'holding the safety' to prevent it from closing. Be careful!! Apparently, the safety bar doesn't exist. You need to hold the door open (if it's an optical safety, it must require you to put your hand in even farther than I did, to prevent closure).
...Watch the kiddies!! It appears to be designed that way - nothing malfunctioned. At the desk they proudly stated that it recently passed inspections. While startled, I tried several times to pull the arm out quickly. Finally, the door opened by itself after the damage was done (no blood, just bruises). The back of my hand still hurts after five months. We'll try the nearby Hampton for next month's overnight.

Room Tip: Ask for a room on the lower level, or take your chances!!
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DOO at Sleep Inn & Suites, responded to this review, 5 May 2014
Dear Linda V,

Thank you very much for taking the time to submit your review about our property. We greatly appreciate your honest feedback. Thank you for bringing the issue with the elevator door to our attention, we sincerely apologize for that. After we got your review, we had a meeting with the elevator servicing company. They have re-inspected the elevator, but did not find any malfunctioning. I will double check with them to find out more information on how to avoid any issues with the elevator door.

Should you have any questions or concerns, please do not hesitate to call us. Our phone number is 540-667-7636.

Thank you,

Beck Kasymbekov
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Locust, North Carolina
1 review
Reviewed 27 March 2014

We are only staying one night, but it is one night too long. While checking in at the front desk, the clerk confirmed I wanted a non smoking room. We step off the elevator on the third floor and the stench of cigarette smoke heavily doused in air freshener. The room has the same nauseating smell. I went to shower off the six drive with a hot shower and got more than I bargained for. The temperature would go from perfect to scalding to ice cold every 30 seconds or so. Thank goodness I tried it before giving my daughter a shower.
The rusty fixtures need to be update. A towel rack would be nice instead of piling up the used towels on the floor. The gigantic desk should be replaced with drawers for guests to put their clothing in.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beck K, DO at Sleep Inn & Suites, responded to this review, 31 March 2014
Dear Heather W,

Thank you for taking the time to review our hotel on TripAdvisor. I apologize that you were not completely satisfied with your experience and on behalf of our entire team I would like to extend our sincerest apologies for any inconveniences that you had.

We take all guests comments very seriously and continuously try to improve our services. We want all of our guests to have a relaxing and enjoyable experience. I hope that you will give us another chance. Please do not hesitate to contact me if I can be of any further assistance.

Thank you,

Beck Kasymbekov
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Winchester hotels
3.2 mi away
Country Inn & Suites By Carlson, Winchester
0.5 mi away
Best Western Lee-Jackson Inn & Conference Center
0.1 mi away
Holiday Inn Winchester Southeast-Historic Gateway
Show Prices
Show Prices
Show Prices
0.8 mi away
Wingate by Wyndham Winchester
4.3 mi away
Comfort Inn
Comfort Inn
#13 of 25 in Winchester
219 reviews
0.4 mi away
Red Roof Inn Winchester
Red Roof Inn Winchester
#17 of 25 in Winchester
299 reviews
Show Prices
Show Prices
Show Prices

Been to Sleep Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 140 Costello Dr, Winchester, VA 22602-4306
Phone Number:
Region: United States > Virginia > Winchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Winchester
#4 Family Hotel in Winchester
#4 Romantic Hotel in Winchester
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 72
Official Description (provided by the hotel):
Sleep Inn & Suites hotel in Winchester VA near Shenandoah UniversityThe Sleep Inn & Suites® hotel is conveniently located in the charming town of Winchester, less than one mile from Shenandoah University. This Winchester VA hotel is close to the Winchester Medical Center, the Winchester Regional Airport, Dinosaur Land theme park and Summit Point Raceway.For history buffs, the Winchester area is home to George Washington's Office Museum, the Stonewall Jackson House, the Stonewall Jackson Museum at Hupp's Hill, the Old Court House Civil War Museum, the historic Belle Grove Plantation and Cedar Creek Battlefield.For shoppers, Millwood Crossing, a renovated apple-packing warehouse, is home to several specialty shops, galleries and apple products. Visitors will enjoy an array of restaurants and cocktail lounges located in the surrounding area.Guests of this Winchester VA hotel will wake up each morning to a Free Morning Medley Hot Breakfast, including hard-boiled eggs, hot and cold cereals, Danishes, assorted breads and muffins, fresh Belgian waffles, fresh fruits, juice and, of course, the selective coffee.The hotel also offers additional amenities and features, such as free local calls, free weekday newspapers and free wireless high-speed Internet access.For a special treat, take a dip in the indoor heated pool. To keep everyone in shape, the on-site fitness center features a variety of cardiovascular and weight training equipment.Those traveling on business will appreciate conveniences like data ports, voice-mail, telephones and the business center, complete with computer, Internet access and fax and copy machines.All tastefully decorated guest rooms come equipped with coffee makers, hair dryers, irons, ironing boards and cable television with HBO. All rooms feature additional amenities like microwaves and refrigerators. Whirlpool suites and handicap accessible and non-smoking rooms are also available.Coin-operated laundry facilities and valet cleaning services are provided for guest convenience. The Sleep Inn & Suites hotel provides friendly customer service, relaxing accommodations and affordable rates to all types of travelers.We look forward to your visit. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Priceline, Agoda, Hotels.com, Expedia, Booking.com, 5viajes2012 S.L., HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Sleep Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Hotel Winchester
Sleep Inn , Inn And Suites
Sleep Inn Winchester
Winchester Sleep Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing