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Holiday Inn Express Hotel & Suites Winchester
Ranked #11 of 25 Hotels in Winchester
Certificate of Excellence
Reviewed 16 June 2014 via mobile

Pros: usual holiday inn express breakfast fare, clean room, toiletries in bathroom, good selection of tv channels, clean but overly chlorinated pool/whirlpool area. Helpful reception staff. Comfy beds, plenty of towels.

Cons: no condiments at b'fast (no ketchup/cream cheese), pancake maker broken) Arby's and Sheetz are feet away. Glass windows surrounding pool and whirlpool isn't shaded so sorta felt on display while in both from the Arby's drive thru and gas station customers at night.

Use the VA travel coupon to save at check in but can't use it if you call ahead. Better savings than if we used our AAA discount!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 1BeachBumNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mistie D, General Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 28 August 2014

Hello!
I am very sorry you felt our location was poor. We feel that we are off the beaten path but worth the drive! You are the first person to mention the windows at the pool and that it made you feel uncomfortable. I will certainly take that under advisement, perhaps pull down shade would be an option at night. I am glad the beds were comfortable and that your room was clean.
We hope that you will choose us again if you are ever in the area.

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116 - 122 of 257 reviews

Reviewed 14 June 2014

We had made the commitment to Holiday Inn Express as our hotel of choice for traveling for business and pleasure but after our most recent experience we are done! The hotel is being remodeled and will most likely be nice once completed. Unfortunately we arrived late, after midnight, and the work was being performed as we were trying to check-in. Since it was late we brought everything in with us so as to not have to go back outside in the dark. After checking in we were invited to go back out and walk through the parking lot, with all our stuff, and enter the hotel at the other end of the building so as not to interrupt the workers.

We had made our reservation on-line and after beginning our trip read on this review site that there were coupons available for a substantial discount. I called and spoke with "someone" at the front desk who stated they were not sure but they would check. After "someone" checked with "someone else" the okay was given to be able to use the coupon. We made a special stop to acquire the coupon and arrived with it. The late night desk person said they would attach it to our bill and in the morning it would be taken care of. In the morning it was rejected! And we were told that even if we could have used it we couldn't because they had a bus come in with a group and so no coupons were being accepted!

Top it off with a broken pancake machine at breakfast and being "out" of cinnamon rolls!

Thanks HIE, we'll go where someone actually wants our business.

  • Stayed: June 2014, travelled on business
    • Value
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1  Thank PWSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 30 June 2014

Dear PWSC,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the hotel's coupon policy prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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Reviewed 14 June 2014

We had a meeting. Misty was great. Good time. Meeting room good . breakfasts were great. The staff helped us all the way. Gooooooooooooooooooooooooooooooooooooood. Greatttttttttttttttttttttttttttttttttttttttttttttttttt.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mistie D, General Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 28 August 2014

GREAT is certainly a word we love to hear from our customers. I am very happy that you were pleased with your lodging choice and hope to see you again soon.

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Reviewed 8 June 2014

Weekend getaway to visit Old town Winchester. Standard HI experience. Nice rooms, good complimentary breakfast and indoor pool with hot tub which we had to ourselves both evenings. Very nice staff also.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mistie D, General Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 28 August 2014

Hello!
Thank you for the really nice comments regarding our staff and the hotel. We take great pride in the service and product we provide and it is nice to hear our customers are happy.
We hope to see you again soon.

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Reviewed 30 April 2014

Clean, friendly, quiet and reasonable! They are in the midst of renovation, but that is not an issue in any way. Fast, courteous check in. The AARP and Internet rate was $113, but with the coupon I picked up at the Virginia welcome rest area, it was $74. Great value!! Room was very clean, and quiet with a great shower, TV, and free internet. Fridge and microwave in the room if you need it. Breakfast was typical HI, but hot and many choices. It is about 5 minutes off of 81 and very close to an Arby's and a Sheetz gas. I will definitely stay here again in the future.

Stayed: April 2014, travelled solo
1  Thank Boombah49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mistie D, General Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 28 August 2014

Thank you for the great comments regarding your stay with us here in Winchester, VA. I am so happy that you found everything that you needed close by and that the service and product were what you expected.
We look forward to seeing you again soon.

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Reviewed 21 February 2014

We were on our way South from Canada and this was our first stop. We got a decent rate with a voucher from the Welcome Center. The room was clean and nice. ok breakfast. A reasonable standard Holiday Inn.

Stayed: February 2014, travelled as a couple
2  Thank Moshinsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mistie D, General Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 23 February 2014

Thank you for taking the time to comment on your stay with us. We do hope that you felt you received a value in the room. The coupon rate is an excellent rate! Hope to see you again soon!

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Reviewed 1 February 2014

The hotel is undergoing renovations... That said, I booked a non-smoking room. Clearly some who had previously stayed in this room had smoked and the staff had plugged in an electric room deodorizer in an attempt to cover up the smoking. The odor from this device was excessively sweet and over powering. The bed was comfortable, the room was clean and the hotel offered a decent breakfast. I probably should've asked for a different room.

Stayed: January 2014, travelled as a couple
1  Thank ChasM8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mistie D, General Manager at Holiday Inn Express Hotel & Suites Winchester, responded to this reviewResponded 3 February 2014

Dear ChasM8,
Thank you for taking the time to review your stay with us in Winchester, VA. I am very sorry that you did not enjoy the room we placed you in. We would of been more than happy to move you to a room that did not smell like smoke. Otherwise, I am glad that you enjoyed the rest of the room and the breakfast offerings. Please keep us in mind for future stays in the area. We are positive you will enjoy the changes we are making during our renovations.

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Additional Information about Holiday Inn Express Hotel & Suites Winchester

Address: 142 Foxridge Ln, Winchester, VA 22603-4201
Phone Number:
Region: United States > Virginia > Winchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Winchester
#9 Business Hotel in Winchester
#12 Romantic Hotel in Winchester
Price Range: £72 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Winchester 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Holiday Inn Express & Suites, Winchester, VA is located at the north end of town only 2 miles from Interstate 81. Positioned in the heart of the Shenandoah Valley, our award-winning hotel offers 81 over sized rooms including 25 suites. With focus on both the business & leisure traveler, the Holiday Inn Express & Suites offers something for everyone. Our hotel offers an indoor heated pool with Jacuzzi, fitness center, business center, and the complimentary Express Start breakfast. This Winchester hotel is located 2 miles from the Historic District. Here you can enjoy local eateries such as Cork St. Tavern, Village Square & Violinos, along with museums, galleries and antique shops. We are also within 10 minutes of the Apple Blossom Mall, The Museum of the Shenandoah Valley, George Washington s & Stonewall Jackson Headquarters and Abrams Delight. Within 30 minutes you can take in the splendor of the Shenandoah National Park, Berkley Springs & Harpers Ferry, WV . You can also enjoy rounds of golf at Rock Harbor & Cacapon. If you are on business, this Winchester hotel is only mile from Winchester Medical Center, Trex and SU Pharmacy School. Within 10 minutes of FEMA, FBI Records Division, National Fruit, Crown Cork & Seal, Kraft, Quebecor, Pactiv, Greenbay Packaging, Home Depot & Valley Proteins. Play hard and Stay Smart with the Holiday Inn Express & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Winchester
Holiday Inn Express Winchester
Holiday Inn Winchester
Winchester Holiday Inn

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