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“Tucked away in just the right spot in Winchester”

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Country Inn & Suites By Carlson, Winchester
Ranked #1 of 25 Hotels in Winchester
Certificate of Excellence
Reviewed 27 February 2014

I have stayed at several Country Inn & Suites locations as they are my preferred hotel brand and being a Club Carlson member has some nice perks. I only stayed here one night, on a Monday, so here are the positives and negatives based on that stay:

Positives:
1. Location - several restaurants for all budgets within walking distance, movie theater with food service to your seat is next door, and a gas station is also adjacent.
2. Service - Check-in/out staff were very friendly and called my room, after I had a few minutes to check it out, to see if everything was okay. Also, the breakfast room employee greeted everyone and took great care in overseeing that everyone got what they needed.
3. Room - (specifically #226 - a suite on the second floor) Quiet, very comfortable bed, clean bathroom, exactly what I'd expect from a CIS hotel.

Neutral: could be a positive or negative for you
1. My room was directly over the breakfast preparation area so the room smelled like breakfast foods in the morning. To me this is a positive, it's my favorite meal of the day.

Negatives:
1. I'm kind of stretching on this one but it could bother some people. The padded, fitted bed sheet between the mattress and fitted bed sheet had a couple hairs on it. It's not a deal breaker for me since I am not directly sleeping on that sheet. It's just something I check after picking up the habit from watching Hotel Impossible.

Overall: I would definitely stay here again. I had a really good night's sleep, which I highly value.

Room Tip: Second floor, facing out toward the parking lot. Room #226 specifically, which is a suite with a se...
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  • Stayed: February 2014, travelled solo
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Thank sdabba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 12 March 2014

Thank you so much for taking the time to review our hotel. I can tell by your response that you but much thought into it and that is greatly appreciated. I really appreciate hearing both the good and not so good as that is the only way we can get better.

We hope you will stay with us again in the future.

Kind regards,

Ellen DePoy-Golden

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809 - 815 of 991 reviews

Reviewed 23 February 2014

We checked into a quaint country setting. They could not accommodate our front facing queen bed room request (based on other reviewers suggestion) so we took the room provided. Front desk was nice enough to call to see if we were happy with the room. It was a long day with a 9:30 pm checkin and the room seemed ok. There was a stain on rug but room served the purpose with a decent size bath. The refrig was standing free style in the entrance with a microwave right on top. When opening the micro door the whole micro was moved forward because it was so light and standing freestyle right on top of the refrig. Breakfast was just ok- nothing special- we stayed in 3 hotels over 3 nights during VA trip and this was the least appealing. Also I personally prefer paper products rather than the clunky plates and utensils that may need better sanitizing but that is a personal preference. The owner walked around greeting people which added to the homey country feeling. Housecleaning staff knocked on our door at almost 9:00 a.m. which probably should not have happened. We were running behind to check out and at 12:00 we rec'd a call that we were due to checkout and did we wanted to stay another night. We requested a checkout at 12:30 which they accommodated and we were out before 12:20. When we left there was no one in the lobby or halls and only 2 cars in the parking lot so I wondered why they did not just offer a delayed checkout instead of asking if we planned to stay another night which made you feel rushed more so than accommodated and they did not appear to be waiting on the room. In our rush to checkout, we left a coat behind and when calling the front desk they had the coat and agreed to ship it back to us which was a relief and accommodating. So again mixed reviews- the front desk service was the highpoint.

  • Stayed: February 2014, travelled with family
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Thank PatA222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 12 March 2014

Thank you for taking the time to review our hotel. We value all input that will help us to do better in the future. We do hope you will give us another opportunity should your travels bring you back to our area.

Kind regards,
Ellen DePoy-Golden
General Manager

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Reviewed 31 January 2014

My wife and I stayed here for the first time on Jan.30. The front desk staff were very friendly and helpful. We had a second floor room that had 2 queen sized beds. Very clean and comfortable. The room was very quiet and restful. In the morning we enjoyed a great breakfast with plenty of options (hot & cold).
We would definitely return.

  • Stayed: January 2014, travelled as a couple
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Thank JMC002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 3 February 2014

Thank you for taking the time to review our hotel. I am thrilled we were able to meet your expectations and more so that you will be returning should your travels bring you back to our area.

Kind regards,

Ellen DePoy-Golden
General Manager

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Reviewed 9 January 2014 via mobile

Checked into my suite with my dogs... Nicest dog friendly hotel. The room was super clean ,no dog smell, place to walk dogs, great room good beds clean. Five star especially when traveling with pups... Five star

  • Stayed: January 2014
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3  Thank Margienina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 13 January 2014

Thank you for taking the time to review our hotel. I am always thrilled to hear when the hotel and staff met or exceeded expectations. That is what we thrive for. We hope you will return and stay with us again should your travels return you to our area.

Kind regards,

Ellen DePoy-Golden
General Manager

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Reviewed 8 January 2014

Very nice people T front desk, but I killed over 25 bugs in my room. Since hotel was full they couldn't move me, but they came and swept room to no avail. They did give me a free visit, but I felt bugs on me for days afterwards. They said it was only rooms in back and on 3rd floor. We were.

Room Tip: Don't stay in rearrooms and especially the third floor. If unlucky, cover heating vents. I thi...
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  • Stayed: December 2013, travelled with family
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1  Thank JaneDoePa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 13 January 2014

Thank you for taking the time to review our hotel. I am so sorry that you had such a terrible time with the Stink Bugs at our hotel. This area overall is a haven for them and with no known preditors or sprays etc that will kill them they are very hard to manage. The sudden changes in the weather seems to have made it worse. Again, I am so sorry you had to deal with this during your stay.

Kind regards,
Ellen DePoy-Golden
General Manager

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Reviewed 1 January 2014

Made a last minute reservation for a holiday travel. Just needed a one night stay. Clean, comfortable, and friendly staff. Breakfast was good, not great, but all in all pleased with stay and would choose this location again when traveling in this area.

  • Stayed: December 2013, travelled with family
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Thank radmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 13 January 2014

Thank you for taking the time to review our hotel. We are happy that your stay was enjoyable and look forward to seeing you in the future should your travels return you to our area.

Kind regards,

Ellen DePoy-Golden
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013

It is difficult to express my joy at returning here. It's like coming home again. The staff is now my extended family. They are always smiling and are genuinely fabulous people. They go out of their way to make my family feel welcome and we'll cared for. The hotel is always spotless and the food is always good. I have nothing but raving comments about the hotel and staff and would never dream of staying elsewhere when in Winchester.

  • Stayed: December 2013, travelled as a couple
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Thank WnSomerville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXWNVA, General Manager at Country Inn & Suites By Carlson, Winchester, responded to this reviewResponded 13 January 2014

Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed your time here and especially that it is like coming home! We love to hear that and it is what we strive for.

We look forward to seeing you again in the future!

Kind Regards,
Ellen DePoy-Golden
General Manager

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Additional Information about Country Inn & Suites By Carlson, Winchester

Address: 141 Kernstown Commons Blvd, Winchester, VA 22602-5364
Phone Number:
Region: United States > Virginia > Winchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Winchester
#1 Family Hotel in Winchester
#2 Business Hotel in Winchester
#2 Romantic Hotel in Winchester
Price Range: £65 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Winchester 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Country Inn And Suites Winchester
Country Inn & Suites Winchester Hotel Winchester
Country Inn Winchester
Winchester Country Inn

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