My husband and I came to the Wintergreen as a quick get away before our first child is born, so I am unable to take in account their winter activities. The staff was wonderful! Our shuttle driver on 1/6/14 was very friendly and knowledgeable. Our waiter at the edge on the same night was great and breakfast the next morning at the black bear café was great as well. Our first night there the power was shut down for an hour on one of the coldest nights. I understand that this was due to repairs but I feel we should have been informed at check in (we arrived at 5:00) we received a voicemail at 7 to make any preparation. How could we do that when the general store was closes at 5?( and was not open the following day so we were unable to use our free coffee coupon) Needless to say we woke up freezing as the sliding doors are old. The heat shuts off and drops down to 60 in the rooms (this was also in our second night). As for our room, we got "the best available rate" studio condo, for almost 200 a night (with taxes) I expected a little more. At check in we were not informed we needed to turn on the water to our unit, this information would have been useful, I do understand it is to prevent the pipes from freezing. The bathroom was so small. The shower was terrible! The water pressure was lacking and it seemed to be low flow, I didn't feel like I could get a proper shower (and I am a rather small lady even being 6.5 months pregnant!), my husband had a harder time as he is rather tall. Also, in the bathroom the paint was chipping around the shower. As for the restaurants themselves the food was good but the up keep seemed lacking. (it looked as though nothing has been done in the last decade to keep it looking fresh and clean). I was very disappointed in the wildlife center. There was a small exhibit on early mountain life and some taxidermy. The woman there was very nice and did her best with what she was given to work with. I did make a trip to the spa, this was the only nice, modern and clean looking building I visited. The staff was very nice and accommodating. I struggled with how to rate The Wintergreen resort, the helpful, friendly staff and the views were the highlights. The room was OK, but for the money I spent I feel like I could have gone to a holiday inn and had a better stay. I understand the location goes into the pricing but the room quality could have been better. I would go back ,as my experience was nice, if I had the money to spend on a nicer rental.
My advise is if you have a lower budget try and find a near by hotel (maybe in Waynesboro). If you do have the budget to splurge to skimp on the rental type, I am sure it would make all the difference.
- Also Known As:
- Wintergreen Hotel Wintergreen
- Wintergreen Ski Resort Virginia
- Wintergreen Resort Virginia