Hmmm.. I'm very puzzled why they wouldn't get at least four out of five. What I experienced was five star service, quiet quiet rooms, and an excellent facility. The staff. Well. what can I say? Beyond top notch. Room Service: Ultra fast, good old fashioned Americans serving me, friendly and knowledgeable about the area. Concierge - very fast, very efficient, and they even called up several hours later to make sure everything was all right, which it was. Check in and out was a breeze. The food was excellent. Even when the ice machine was broken, room service brought up a whole bunch. Ultra comfortable beds - bathroom was immaculate.
My only beefs were the ice machine wasn't working on my floor, and I wished for a fridge/freezer in the room. It's a want, not a lack of having, so to speak, so I can't really ding them. It's right off the freeway, easy access, and close enough to everything where it SHALL be the only place I ever stay when coming to Seattle. Ever. THe staff even commented it was a great organization and they loved to work for them. Now, how about that? That, my traveling friends, is the BEST endorsement you can EVER have. Bravo!More