This hotel is literally right next to I-405, a major highway.
Since I can't sleep in a noisy place, I decided to call in advance to request a room away from the highway. Unfortunately, the person that answered the call (Mr. Michael Welch) was rude and not helpful at all.
When I arrived at the hotel, I knew I was in trouble when I was greeted by the same Mr. Michael Welch. I asked for a quiet room again and he said that I would not have problem in the room I had... needless to say, he literally put me on the room in the hotel that is the closest to the highway. It was 11pm after a long work day so I did not try to move room or change hotels. Big mistake. I did not get any sleep even with earplugs on.
Next morning, I asked to talk to the manager. Luckily, Ms. Droll was able to to switch me to a much quieter room.
(1) Triple check what type of room you will get before you book
(2) Previous reviews praise the service in this hotel but that was not my experience
- Official Description (provided by the hotel):
- Thrive on Long Stays. Located next to a nature reserve, experience beautiful Washington State in the comfort of our brand-new Residence Inn Downtown Bellevue hotel. We're just minutes from the Meydenbauer Convention Center, Bellevue Galleria, Art Museum and the 405 Freeway, as well as many activities including Lake Washington, scenic parks and hiking trails. Back at our Bellevue, WA hotel, enjoy a free hot breakfast buffet in the morning and mingle over refreshments at our free social hour on Monday, Tuesday, and Wednesday. Our extended stay hotel in Bellevue, WA will help you feel at home. Each one of our Bellevue suites offer separate living and sleeping areas, fully equipped kitchens and stylish furnishings. Our suites in Bellevue are also equipped with free Internet access to keep you connected. Later, unwind in our indoor pool, stay in stride at our fitness center or head outside to walk the nature trails. Our Residence Inn hotel in Bellevue, Washington helps you maintain a balance of work and life as you thrive on extended stays. ... more less
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- Also Known As:
- Residence Inn Seattle Bellevue/Downtown Hotel Bellevue
- Residence Inn Bellevue