My husband and I tried Pizzeria Guido Saturday night. We have dined at their sister restaurant, Firenze, in the past and wanted to try their more casual Pizzeria. The atmosphere was quaint, the food was average to good, the server was nice but the service was on the slow side. What frustrated us was that they included an automatic gratuity of 18% for just a party for two. We were using a groupon and always tip on the total before the discount but I really object to a business adding the automatic gratuity just because we are using a deal that they themselves are promoting. When we have a great meal and service, which we did not, we would normally tip 20% but for an average meal we should have had the option to tip 15% at best. Tipping a certain amount is not a guarantee unless specifically disclosed such as for large parties. It is a shame that they do not feel their food or service would merit patrons choosing to leave a 15-20% tip.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.