This was perhaps one of the worst hotels I've stayed at in regards to customer service. When I arrived, there were three people in front of me, which was not an issue. However, Christine at the front desk was displaying how overwhelmed she was with the amount of people in the lobby. She was rude to everyone, and she complained about her job in front of guests. She then proceeded to assist with customers out of order, which made it take even longer for myself to check in. I contacted and left a message with the district manager a few days ago, but I still have not received a response. I've never encountered such disrespect or disorganization.
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- Also Known As:
- Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
- Extended Stay America Bellevue