Check in was fine (the young lady was quite pleasant) unfortunately, that was the highlight of our stay. Upon entering our room there was a strong off putting odor that was only dispensed with by using our can of lysol. The next issue was the bathroom, the fixtures were stained and there were hairs on the toilet seat. The hair dryer provided had a cracked plug (does electrical hazard come to mind). Almost forgot, one tiny tube of shampoo for two people!? Really! Guess having enough for two guests wasn't cost effective. The AC/Heating unit, no matter what setting was used either made the room unbearably hot or freezing and I seriously doubt the filter had been changed since this place opened. The phone in the room was missing all of the auxillary buttons. The kitchen area while adequate was poorly cleaned. The bed was a joke. The fitted sheets were not the correct size and as a result kept coming undone when either of us would move on the bed. The mattress was horrid, it was obviously very cheap and had broken springs. By their "Grab & Go Breakfast" is a joke. I went down to get coffee and was informed that they were out and there wasn't anyone available to get more. Do yourself a favor and spend the extra money and stay elsewhere.
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- Also Known As:
- Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
- Extended Stay America Bellevue