This was a great hotel for the price I paid ($65 a night). We arrived early for check in but the front desk offered to keep our luggage while we stepped out for lunch. Once we were back, they promptly gave us room keys and off we went. Sadly, the room was not cleaned. The sheets were inside out and there was a dirty wine class on the counter. I went back to the front desk and they were more than apologetic. I immediately got a new room. Before I even made it back to the old room to collect my luggage, the supervisor from housekeeping was knocking on the door to apologize for the mistake. Despite the error, I was very impressed with the level of attention the situation was given and quickly resolved.
The complimentary breakfast buffet & newspaper in the morning was great and convenient. They even had a fruit basket in the lobby that they replenished daily for their guests. The apples really came in handy for a quick snack while touring Seattle.
If there was one negative thing I would have to point out is the lack of knowledge the front desk seemed to have when it came to the tourist sites and attractions Seattle and its surrounding areas had to offer. I found myself relying more on brochures for any information. There was one brochure on Vancouver in the lobby and when I asked about the destination, the three people at the front desk knew nothing. We decided to make a day trip of it anyway. By the time we were ready to leave, there was new staff at the front desk so I thought I'd try my luck again. The two new folks still had no information. Five people working the front desk and not one knew anything about Vancouver. We ended up having a great time in Vancouver and I brought back plenty of brochures of the places we saw. I left them in the front lobby for someone else to use.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travel Republic (UK) and Odigeo so you can book your Hotel 116, a Coast Hotel Bellevue reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westcoast Hotel Bellevue