Wow this was one of the worst hotel experiences in a long while. We used one of the express booking services where you don't find out the hotel until after you've paid. While we've had good success with this in the past, it went badly this time. We are non-smokers and I'm asthmatic and the hotel only had smoking rooms available. According to the hotel, when me made our booking several weeks back, they had nothing but smoking rooms left. In addition, the bedding and the shower were dirty. While the desk clerk I spoke to was empathetic, the manager indicated that the problem with smoking room wasn't their issue and she clearly didn't care about the hotels housekeeping failures. There are so few hotel chains that still permit smoking that we'll chalk this up to a sleepless experience and stay away from Extended Stay America. Note that while breakfast was included in the rate, it consisted of coffee, fruit, cake muffins and packages of instant oatmeal.
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- Also Known As:
- Extended Stay Deluxe Bothell Hotel Bothell
- Extended Stay Bothell
- Bothell Extended Stay