I had a problem purchasing a picket for my 2 year old for toddler time. Called twice and sent emails to attempt to contact them with no reply. I even added a comment on their facebook page (that was deleted by them/not approved to post). I see reviews about how amazing the experience is for the child, so I am still planning to go to the toddler time scheduled and will post an updated review upon my experience there. I've been a retail manager for 10 years and I feel a little disappointed that they have been lacking in the communication department. I hope it does not reflect their customer service in the facility.
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