Even though we knew our son would love every minute of this place, I was dreading it. Booked only one night due to the high cost.
What was good: Lots to do, 3 hours of sliding is fine at a stretch. It was noisy but not unbearable. Lines were not too bad (Tuesday/Wednesday), particularly the first hour they are opened, or the dinner hour. Free wolf ears at check-in is a nice touch. Son loved Magiquest, however it took us at LEAST an hour, and several trips to the shop to figure out how to play. It wasn't explained well, and we were overthinking it, making it way more complicated then necessary. The first quest that said to go to the end of the hall, had as walking to the literal END of the hall (not what they meant).
Pleasantly surprised by not hearing too many screaming kids running up and down the halls, and no sounds from adjacent rooms. Floor 2, and we were about half way down the hall.
Pizza was great, even a little large for the three of us for dinner at only $20.
What was NOT SO GOOD: Cleaning. I am not a germo-phobe, nor to I go out of my way to look for gross issues. Even a random hair doesn't wig me out, but this room was gross. Firstly, noticed a dried on booger on the complimentary shampoo. Next, the shower curtain was tattered and ripped. For $350/night, surely a shower curtain can be easily replaced??? This was long past its best before date!
Then the grossest. Tucking my son into his bunk bed in the Wolf Den suite....they don't use a fitted twin sheet over the mattress and mattress cover, just a folded over double or ??? So he pulls the sheet and reveals a blood stained mattress cover, and a used candy wrapper. Couldn't really tuck him in all that well with the fact they couldn't use proper twin sheets and that was totally YUCK.
Wave pool AND basketball pool closed for hours due to 'stupid parents' toddlers pooping. No toddler/baby should be allowed in these areas.
People saving seats with towels - WTH? Nothing there but a towel, so you didn't know if they were even around. Probably a strip of lockers with a wrist key to access all day long would be helpful. Top of large tube rides was quite slimy in the puddles up there. A good general powerwashing of the pool deck at a minimum overnight would be nice.
Outside our room, someone either barfed or spilled yogurt and that sat like that for a whole day, as well as a bit further down, what looked like a large bratwurst or something just left on the floor with a napkin thrown over top.
Not sure we will come back - unless I see some consistent reviews about improved cleanliness.
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- Also Known As:
- Great Wolf Hotel Centralia
- Great Wolf Resort
- Great Wolf Lodge Centralia, Washington