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“Cancelled without calling”
Review of Lake View Hotel

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Lake View Hotel
Ranked #4 of 8 Chelan B&B and Inns
Bellevue, Washington
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Cancelled without calling”
Reviewed 15 February 2014 via mobile

My husband and I arrived on Friday to spend Valentine's weekend here. After reading all of the reviews, we were very much looking forward to relaxing all weekend and enjoying the soaking tub.

When we got to the hotel's front door, there was a notice (which I'll try to post a picture of) stating that the hotel had a water line break causing damage to all three floors, and that contact information for all of their guests had been lost. The notice said they had called around town to find replacement accommodations but that most places were full for the weekend. They were very sorry, but this was beyond their control.

We understand that a water line break is generally beyond the control of a building owner, but having an offsite backup of reservation information is definitely within their control. I don't expect that they can always have backup reservations - that would be absurd, but I do expect a phone call if my reservation cannot be honored, especially given we drove three hours to get there.

Thankfully, there was an appended notice, stating that alternate accommodations had been found and reserved for some of their guests, in a town 20 minutes away. (I'm not sure if all guests were rebooked or not, but my husband's name was on the list, so we decided to make the best of it.) I'm very glad we did not have to drive three hours back home right away, but staying 20 minutes away was disappointing, as we planned to leave the car parked all weekend and tour Chelan on foot. The replacement accommodations were nice and less expensive, but not up to the standard we were looking for - most notably they did not have a tub at all, only a shower stall.

Stayed February 2014, travelled as a couple
Helpful?
9 Thank Bballrocks327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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English first
Chelan, Washington
Level Contributor
115 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 20 January 2014

Historical Building with good size rooms and tasteful décor....excellent beds/Jacuzzi tubs/ fireplace/fridge and fixtures! We very much enjoyed our stay and will definitely be returning! Afni and Brent McDonald are gracious hosts and also own the great restaurant/bar downstairs! Fun place to relax/catch a football game or two/enjoy a drink and a great meal any time of the day!

Room Tip: We were lucky enough to stay in a large Balcony suite, the other rooms also looked very similar and...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank KJR4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hedley, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 November 2013

stayed one night on Nov17 stopped on a whim due historic building, what a surprise to find modern clean cozy rooms with extremely tasteful decor. Stayed in a skylight room with a fireplace, loved the barn door idea between the bathroom and bedroom gave a feeling of a much larger area. Some ever of the nicest tile work I've seen in the bathrooms!
BC Macdonalds on the main floor good food and amazing service by Floria. Following morning at breakfast met Brent the owner who was friendly and social, so much so that we were entertained and involved in conversation with the regular's. Over all a totally unexpected and enjoyable stay we will definitely return ..Kev Suse

Room Tip: all great 201 has a balcony and see through fireplace bedroom to living room..
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  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank Kevwhitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2013 via mobile

Stayed one night on a cross country trip. Arrived mid-evening after a long day in the car. The room was a welcome respite with a fireplace and upscale amenities. BC Macdonalds downstairs was a nice bonus for dinner downstairs. No need to venture far to eat.

Stayed October 2013, travelled as a couple
Helpful?
Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mill Creek, Washington
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 October 2013

If you're headed to Chelan, WA., and want to stay for a few days you're going to thank yourself for checking in to the Lakeview Hotel in down town Chelan. Not only will you be pleased by exceptional accommodations but the hotel is above a GREAT eatery, namely BC Macdonalds.
Kinda one stop shopping.

Room Tip: All rooms unique and most comfortable. Best beds ever. Some have views but you won't really care...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Everett, Washington
Level Contributor
444 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 16 October 2013

Enjoy a unique historic building in a spectacular location right down town and right next to the lake. The rooms are all new but reflect the historic style with high cielings, skylights, and a wonderfull bathtub. We parked on the street right in front. The food in the restaurant is great too.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GenotheViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wenatchee, Washington
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

What a great place! The room was absolutely beautiful! Had such a relaxing stay! The staff was friendly, food in the restaurant was fabulous also! Very comfortable bed, and the fireplace was a wonderful bonus. I will stay there again, and highly recommend it!

Room Tip: Choose a room with a balcony, you get an amazing view!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lea8792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake View Hotel

Property: Lake View Hotel
Address: 104 E Woodin Ave, Chelan, WA 98816-9291
Region: United States > Washington > Chelan
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 8 B&Bs / Inns in Chelan
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lake View Hotel 5*
Number of rooms: 13
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