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“Great night at the Arkaba”
Review of Arkaba Hotel

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Arkaba Hotel
Ranked #1 of 2 Hotels in Fullarton
Certificate of Excellence
Reviewed 14 October 2011

Booked in to a fantastic luxury suite with a huge spa!
We had dinner and stayed for the music. WOW, what a stunning pub.

Room Tip: Check out the spa suites
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  • Stayed: October 2011, travelled as a couple
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Thank JSmithfield83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRH2010, Owner at Arkaba Hotel, responded to this reviewResponded 21 October 2011

Thanks for your great review
W e have live entertainment from Tuesday to Saturday – no nightclub – with Comedy – Salsa – Live local bands – look forward to your next stay with us

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196 - 202 of 202 reviews

Reviewed 6 October 2011

We didn't stay at the Hotel. We only went there for a nice night out to celebrate a birthday. It was such a bad experience. It took almost two hours to get our meals and we had to ask for them. They sent out some courtesy garlic bread which we sent back because all we wanted were our meals and then when they came!! The full chicken Schnitzel parmy was so small that it had to be smaller than a half you would get everywhere else in Adelaide. The half chicken schnitzel parmy was beef so we returned it and it was replaced with chicken with the parmy topping just dumped on top, it looked messy and there was burnt cheese in the topping. The lamb shanks came 10 minutes after the rest of the meals and was stone cold, including the gravy. We sent it back. In fact all the meals were only just warm. The meal of lamb cutlets came with four cutlets, three of which were over cooked and rubbery and one undercooked. The only meal that was any good was the caesar salad, but then it is hard to stuff up a salad. It was so disappointing. We complained to the wait staff on numerous occasions before, after and during to meal and I think in the end they just stayed away from us. Finally as we were leaving a young man came over to apologize but it was too late. Our daughter who was with us is a Chef in Hahndorf and was so horrified and upset at the experience. We should have at least been offered a full refund for the whole experience. We will never eat there again and will tell everyone of the bad experience.

  • Stayed: September 2011, travelled with family
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1  Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, Manager at Arkaba Hotel, responded to this reviewResponded 10 October 2011

Thank you for your review regarding your experience in our bistro. We appreciate you taking the time in bringing this matter to our attention.

I would personally like to appologise for the poor quality of food and service you received. Please be assured my team has been addressed and action has been taken.

Once again i appreciate your feed back and I am happy to discuss your review in person. If you would like to discuss your visit to the Arkaba Bistro in further detail please do not hesitate to contact me at brooke@arkabahotel.com.au

Regards
Brooke Burns
Hotel Manager

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Reviewed 16 September 2011

I stayed at the Arkaba on the 8th of sept 2011. I found the place $50 dollars over priced. the staff rude and the place worn out. Rather disappointing really.

  • Stayed: September 2011, travelled solo
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1  Thank mackozie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRH2010, Owner at Arkaba Hotel, responded to this reviewResponded 21 October 2011

We are concerned with your allegations and would like to know which room you were allocated for your stay?
We pride ourselves on both the cleanliness of our rooms and the friendliness of our staff, so if possible for you to contact us directly
Either
reception@arkabahotel.com.au
or free call 1300 553 053
And ask for Brooke, Leanne or Jenny H

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Reviewed 9 August 2011

Bad bad bad is all we can say. We had booked for several nights but this place drove us to dispare. The noise and loutish behavior in the car park was unbearable, the place also has live bands and it is a club so expect the drunks yahooing after the club closes.

The rooms were reasonably furnished but we would never stay at this accommodation again.

We informed the reception of our complaints which were met with sympthay but no refund.

Also there is no secure parking which worried us no end with the yobbos that were leaving the club late at night.

We left and went to the Mantra on Hindmarsh Square which was sooo much better than this place.

  • Stayed: September 2010, travelled with family
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4  Thank PaulKarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, Owner at Arkaba Hotel, responded to this reviewResponded 15 October 2011

We are new to monitoring Trip Advisor & are concerned at your review.
Thank you for your comments and I apologise for the problems you had on the night you stayed at the ARK. I am disappointed our security did not maintain security in the car park, and that reception did not handle your complaint more compassionately.
We no longer run a night club, although we do have bands and functions in our top room, our security should be constantly monitoring departing guests.
Please feel free to cantact us on reception@arkabahotel or call on 1300 553 053

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Reviewed 25 July 2011

I love staying here for business as the staff are very friendly and helpful. Food and service in the restaurant is fantastic, and there is no noise from the poker machine bar area. Gorgeous fireplace on entry. The only problem I have is I cannot charge my phone as the powerpoints are too close to the floor.

Room Tip: Go for the spa room - gorgeous
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  • Stayed: May 2011, travelled on business
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2  Thank MarieS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRH2010, Owner at Arkaba Hotel, responded to this reviewResponded 21 October 2011

Thank you for your great review Spas are great and did you like the Cloud topper on the bed?
Sorry about the power points – can you not use the power points on the desk?

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Reviewed 20 April 2011

This place is fine if you are a bogan, or a red-neck. It's all about poker machines and sad bored people who feed them. My friend and I arrived on Saturday night. We wanted a meal and the kitchen had closed by 9.45pm. On a Saturday night??? The bed was very comfy, I will give them that, but the air con was so noisy. Fortunately I had ear plugs. The bath towels were small and thin, unlike the luscious thick towels provided in every other hotel I have stayed in recently. Internet is not free either, which is a nuisance. This is really hicksville at its best, then again, this is Adelaide, my old home town.

  • Stayed: April 2011, travelled as a couple
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5  Thank The_Blonde_Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, Owner at Arkaba Hotel, responded to this reviewResponded 15 October 2011

We are new to monitoring Trip Advisor & are concerned at your review.
We are very proud of the iconic building that is the Arkaba Hotel and in the 20 years we have been operating the hotel we have been constantly upgrading all facilities.
If we are bogan to a sophisticated traveller as yourself, we apologise, and whilst we do have a gaming room that you may find unacceptable – if you had ventured through to the Tavern Bar / Bistro we have meals available through to 10pm every night of the week – (I am concerned you could not get a meal) – and we have great local bands playing till quite late.
If you are returning to Adelaide we would love to show you around the hotel, hopefully we can change your opinion of the Arkaba

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Reviewed 27 February 2011

Many hotels are like a morgue when you return in the evening but at the Arkaba the late service on offer together with the excellent rooms and appealing meals makes this my choice whenever I visit Adelaide. My colleagues-and there were seven of us -all feel very positively about this hotel.

Visitors to S Australia can feel very confident that they will have a positive experience when they stay at this hotel.

  • Stayed: February 2011, travelled on business
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2  Thank Caplink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arkaba Hotel

Address: 150 Glen Osmond Rd | Adelaide, Fullarton, Adelaide, South Australia 5063, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide > Fullarton
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Fullarton
Price Range: £70 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arkaba Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
FREE WiFi - FREE Parking - Cloud toppers on ALL beds for a comfortable sleep. Winner - TripAdvisor - ***Certificate of Excellence*** 2014 *A Venue for All Occasions* Iconic Hotel - Superb decor - Stunning Menu - Stylish Lounge Bar - Fun Sports Bar - Elegant Gaming room - Function Rooms - Premium Wine Selection - Bottle shop and Wine Cellar. A family hotel since 1991. Close to all the action *Adelaide Airport - 9km *South Tce - 2.6Km *Adelaide Oval - 5km *Stirling -12km *Hahndorf - 22km *Burnside Village Shopping Centre - 2km *Hutt St - 3km *Victoria Pk - 1.5Km (Clipsal 500) Winner *Best Accommodation (mid-range)-(2013 SA Hotel Awards) + Winner *Best Sporting Entertainment (2013 & 2014 Australia Hotel Awards) ... more   less 
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