My husband and I live in Kent and this small downtown, quint from the outside looking diner is on the way to our auto mechanics (Shout out for EuroAsian Garage) and closest Trader Joe's. Passing by several times over the past couple of months, we finally decided to try it for breakfast. Upon walking in, I noticed both potential and eye sore right away. Little entry room with a glass pie counter/display. Unfortunately, the clutter and dullness of paint and lighting distracted me and I still can't remember if there were any pies in the display. As soon as we walked into the main dining area to our immediate left was an unsightly coffee station. You sure need one of those in a diner, but they could easily hide it with a fresh white divider or two with an opening to the kitchen area.
We ordered coffee upon sitting. The hostess that sat us brought us coffee right away...I liked that. But the coffee was terrible. I admit, we're Starbuck's drinkers....but we've had great Seattle's Best from McDonald's, Tully's in Seattle, even Americano's from local drive throughs around town. A good cup of coffee is a good cup of coffee even if it's not your favorite "brand". When we saw on the table that they offer coffee specialty "Espresso" drinks...we asked for an upgrade. The Waitress (who was very kind our entire service) did not charge us for the first cup we each probably drank half of. We could only drink 1/2 of our specialty coffee's. They weren't very good either, old and bitter tasting. They need a better quality.
We both ordered omlette's, potatoes and toast. Here is where their potential comes in. I didn't see my favorite omlette on the menu, the waitress said they could make it any way I liked. I had asked for my hash browns extra crispy and they came that way. Sounds so simple, but I have been to other, better places who come out with barely limp, cold hash browns even though I always ask for extra crispy. My husband ordered country potatoes and liked them also. Another cudos...our food was hot, omlette's cooked decent....could be better but not overcooked, and the toast nicely toasted...nothing cold and limp.
The only bummers - the bacon in my omlette was chewy and over greasy....like it was fried up hours earlier and warmed and chopped up for my omlette. They could also do just a little something with the look on the plate. They use smaller oval plates with absolutely zero pizazz. If they would use a bit larger plate and add a slice of fruit or two...little things go a long way towards the overall customer satisfaction.
The restaurant itself needs an overhaul. As we were sitting there you start to notice the wear and tear on everything. It screams, "we don't have any money to spruce this place up". Little do they realize that with a few thousand they could bring in many more customers. A new (faux) dark hardwood floor would be help lots. Re-pad the chairs and booths. You know, there are lovely original local artist water color art work on the walls...but they are clouded by the dullness in the rest of the room. I asked her if they had wireless internet..she said no, but she had been asked several times in the last few days. That should be a clue. Folks might come in and have breakfast...if they could hang out on their ipads for a few minutes.
I hope they read their reviews and see the potential they have and do something about it. It has the potential to be a cute place and would do well throughout the local community...from Federal Way, Kent, Des Moines, Normandy Park and Sea-Tac. Otherwise, I am afraid they may not make it for long. If you don't drink "good" coffee and have too high of expectations for atmosphere....then you might enjoy breakfast there. We wish the best for them, but are headed back to our local Mitzel's in Kent.
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