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“Good value 2-3 star hotel”
Review of Cedars Inn Hotel

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Cedars Inn Hotel
Ranked #1 of 2 Hotels in East Wenatchee
Canada
Level 6 Contributor
204 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Good value 2-3 star hotel”
Reviewed 16 June 2013

Our overall experience at this hotel was good. We only stayed one night but thought the location was good for shopping in east Wenatchee, and we thought the value was great for what we paid.
It was quiet,clean and comfortable....we stayed on the top floor.
The continental breakfast was average but a nice inclusion nonetheless.
Our biggest/only complaint about this place was the overpowering cigarette smoke odor throughout all of the common areas here - even in the elevator - but once we were inside our room we couldn't smell anything.
If ever in the area again, I would stay here again.

Room Tip: Our room on the top/3rd floor was very quiet.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ChitchatCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, General Manager at Cedars Inn Hotel, responded to this review, 21 August 2013
Dear ChitChatCanada,
We would like to thank you for taking the time to complete the Trip Advisor review of your stay at the Cedars Inn. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you once again, and we look forward to your return!
Sincerely,
Eva Torres
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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196 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
Level 2 Contributor
8 reviews
4 hotel reviews
Reviewed 12 June 2013 via mobile

We stayed here on memorial day weekend 2013,and I can say that it was very expensive!It was 200 bucks for our 2 queen room.Yes,it has an indoor pool and a breakfast included,but our trip was definitely not worth the huge bill.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank secretsomeone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, General Manager at Cedars Inn Hotel, responded to this review, 21 August 2013
Dear secretsomeone,
Thank you for taking your time to fill out a review for the Cedars Inn on Trip Advisor.
Our peak season begins the beginning of May through October, and rates vary throughout the year. However, we have some incredible rates and packages during our off season (fall & winter).
We certainly value your feedback regarding your stay and hope to see you again in the future.
Sincerely,
Eva Torres
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puyallup, Washington
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2013

When you look at the outside, it looks like a good motel - but don't check in. The first room we had smelled like a sewer, the TV was a vintage 1970's, the carpet was frayed and the door sills were dirty. When we complained, we were given another room. It was cleaner, the TV was more modern and the carpet was clean and nice BUT the air conditioner did not work and it made a horrible noise. We couldn't use it and it was quite warm (almost too hot) and uncomfortable in the room. The mattress was a joke and very uncomfortable. The front desk person, Summer, did all she could to make us happy and was the only bright spot of the adventure. She went out of her way to bring us a floor fan to help circulate the air in the room (although it was warm air). The breakfast the next morning was passable, although they could have heated up the biscuits (they were cold and hard). We expected a much better stay for $100 a night. I would not stay here again nor would I recommend this establishment to anyone else.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank rab49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, Manager at Cedars Inn Hotel, responded to this review, 13 June 2013
Dear Rab49,
Thank you for taking the time to post a review on TripAdvisor regarding your recent stay at the Cedars Inn.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the first room that you had entered, and the room that you stayed in on your recent visit. I have shared your feedback with our Maintenance and front desk staff to ensure we handle these types of situations differently in the future.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to East Wenatchee.

Eva Torres- Manager
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Travellers are raving about these East Wenatchee hotels

Oak Harbor, Washington
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 June 2013

Sure there are other well known hotel options in Wenatchee/East Wenatchee, but why go there when you can stay at the Cedars Inn and support a local hotel and be close to everything! Rooms are clean, spacious, breakfast is EXCELLENT, warm baked cookies in the evening and it's located by everything you need. We even had a slight problem and it was corrected quickly, professionally, and with a smile. They have a new long-time customer with me! And if you want a great steak just walk right over to Clearwater Steakhouse for the Ranch Steak!!

Room Tip: Bottom floor with the sliding glass doors makes it easy to transport items from the car!
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ivegottravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, Manager at Cedars Inn Hotel, responded to this review, 13 June 2013
Ivegottravel
We would like to thank you for taking the time to post a review on TripAdvisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I would have to agree with you, I also think our breakfast is "Excellent" and we try to provide many options for our guest(s) to enjoy, and well the cookies they just love them!
Thank you so much for your business and your wonderful review. We look forward to seeing you in the future.

Eva Torres- Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2013 via mobile

Amazing Service, I Travel 2 - 3 Times Per Month, I Was Very Impressed With The Quality And Friendliness Of Summer, She Is An Awesome Person, Thanks Again Summer, You Rock!!! I Will Come Back Again In the Future. Cookies Were Fresh And Plentiful. Yum

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thefothclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, General Manager at Cedars Inn Hotel, responded to this review, 21 August 2013
Dear thefothclan,
Thank you for taking your time to complete a review about the Cedars Inn on Trip Advisor.
Your review response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our service to provide exceptional experience for our guest. I can also agree with you about Summer, she is definitely awesome! I am happy to hear that you enjoyed your stay with us and we look forward to seeing you soon on your next trip to the Valley.

Sincerely,
Eva Torres
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orting, Washington
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2013

I am not sure why hotels have mixed smoking floors. We were on the 3rd floor and essentially held our breath from the stairwell to our room since the smoke at times was thick. The rooms did not smell bad but were mighty fragrant like a gallon of Febreeze was poured in them. AC worked well. Microwave and fridge were nice.

Breakfast was ok. They had fruit, waffles, cereal, eggs, sausage, biscuits and gravy, yogurt and assorted breads. So that part was not bad. There was a pool but it was inside and extremely humid. No exercise room but you are next to a trail that runs along the Columbia.

This would be a last ditch hotel in the future. Hopefully my last stay there.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wxwatcher49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, General Manager at Cedars Inn Hotel, responded to this review, 21 August 2013
Dear Wxwatcher49,
Thank you for taking the time to complete a review on Trip Advisor regarding your stay at the Cedars Inn.
I have shared your comments with my staff just to ensure that we are providing our guest with accurate information regarding our hotel and amenities. For we do have a fitness room, that is open from 5 a.m. to midnight, and we also provide smoking rooms, but on the third floor only. The rest of the floors are non-smoking rooms. Might I also suggest our balcony rooms, that are non-smoking overlooking the Columbia River and Mountains that surround the valley.
Again, thank you for your time and feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with superior service and accommodations.

Sincerely,
Eva Torres
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 May 2013

Stayed here recently and won't ever be back. It was difficult from the time of initial room reservation - I should have known better. Snotty staff, no reservation confirmation, ridiculous prices given the mediocre facility, and then staff who lie. They either are unclear who their "manager" is - or they are taught to lie about it, throwing one another under the proverbial bus. Here's a tip management: learn the principle of empowerment....of your staff, that is. Empower them to solve problems, not lie for you - or about you - in order to get the customer out of their face. I will never understand how this property gets away charging so much for their rooms. There are far nicer facilities, at more reasonable costs and more convenient locations in Wenatchee to stay. Places where they actually want your business - so take it there, and save yourself the trouble. The rooms were tolerable, but the policies are oppressive and unnecessary - consider yourself warned: you will not receive traditional hotel treatment here. You are simply a number, a credit card number, to be precise. Cut your losses before you have any and stay somewhere else - I recommend the Marriott across the river - they bend over backward for their customers, have stellar accommodations and at prices more reasonable than this place.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NAM_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara Eva B, General Manager at Cedars Inn Hotel, responded to this review, 21 August 2013
Dear Nam_08,
Thank you for taking the time to complete your review on Trip Advisor regarding your stay at our hotel.
Allow me to apologize on the behalf of our hotel for failing to meet your expectations regarding what had occurred at the front desk with the staff on your visit. I have shared your feedback with the front desk staff to ensure we handle these types of situations differently in the future.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Wenatchee.
Please feel free to contact me at the Cedars Inn, if you would like to discuss further about the situation that occurred, I would really like to have the opportunity to speak to you.

Kind Regards,
Eva Torres
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cedars Inn Hotel

Property: Cedars Inn Hotel
Address: 80 9th St NE, East Wenatchee, WA 98802-4436
Region: United States > Washington > East Wenatchee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in East Wenatchee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cedars Inn Hotel 3*
Number of rooms: 94
Official Description (provided by the hotel):
The Cedars Inn is on the shores of the mighty Columbia River in East Wenatchee and the heart of the Cascade Range Mountains. The hotel is a short 20 minute drive to Leavenworth, 45 minutes to Lake Chelan and is a convenient stop on the Cascade Loop Scenic Highway. The Inn is located near Ohme Gardens, Wenatchee Valley Museum and Cultural Center, the Wenatchee Convention Center, Aplets and Cotlets Candy and just minutes from Wenatchee's recreational Apple Capital Loop Trail which spans both sides of the river. Only a two mile walk along the Columbia River on the walking path loop trail to Pybus Market. The greater Wenatchee area is perfect for a variety of activities for every season: downhill skiing, cross country skiing, boating, fishing, river rafting, hiking, cycling and many, many more outdoor activities. You may choose to stroll through Wenatchee's revitalized Downtown with great local shopping, explore Ohme Gardens, sample wines at nearby wineries or just relax in the sun. As our guest you will enjoy our comfortable, updated guest rooms and new carpet in all hallways as of 12/20/2016. In the morning you will wake up to our delicious, hot breakfast buffet, sausage, scrambled eggs, biscuits and gravy, waffle station, pancakes, hot & cold cereals and an assortment of breads and pastries along with other goodies. ... more   less 
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Also Known As:
Cedars Hotel East Wenatchee

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