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“Out dated & dirty”

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Red Lion Hotel & Conference Center Ellensburg
Ranked #7 of 11 Hotels in Ellensburg
Seattle, Washington
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Out dated & dirty”
Reviewed 29 September 2013

We had a room on the 2nd floor, they don't have an elevator so beware if stairs are difficult for you. Our room needed updating, worn carpet, cheap furnishings, dirty curtains. The window was very dirty inside and out. The bathroom was very poor, there was a hot tamale candy on the floor, I wonder how long it had been there? Dirty light fixture in the bathroom too. On the plus side, bed sheets & towels were clean and the pillow was just to my comfort. We ate breakfast in their restaurant. For $8.00 they had a limited breakfast buffet and were out of several items. I cracked up when wait staff brought out some more food and had a guest hold the the lid for him while he replenished the eggs. They only had water or coffee, juice cost a $1.00 extra. I killed a wasp on my chair and tripped on a hole in the carpet. Needless to say We won't stay here again.

Room Tip: Don't stay here
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Want2travel8082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Dunkirk, New York
Level Contributor
196 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 10 July 2013

Our one-night stay was about average based on the other stops we made between NY and the San Juan Islands, WA. Although there is no breakfast included in the stay, there is a breakfast buffet that was reasonable enough to keep us from going to a donut shop. The location right off I-90 was very convenient. The rooms were a bit dated and could use upgrading, but there were not shabby by any measure. We were at the extreme back corner of the property and our WiFi was a bit sporadic, but I used the lobby with no problem. We had dinner in the adjoining restaurant that is operated by others and it was just fair.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WesternNYTravelFrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 June 2013

This hotel was decent, clean and even though there is no free breakfast it is a much better value than the Holiday Inn Express next door or the Hampton Inn across town. They both would have been almost double the price I paid for the Quality Inn during my stay. Great location right off the highway and there are good breakfast places within easy walking distance (and a Starbucks in the same parking lot). Rooms were large although they could use some updating. Staff were very friendly and efficient. Modern is nice, and a free breakfast would also be a good add-on but when you consider the price you pay for those conveniences I would rather stay here.

  • Stayed June 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penticton, Canada
Level Contributor
154 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 23 June 2013

The staff were really friendly and helpful at check in and check out. The wifi worked well during our stay. The hotel has an indoor pool and fitness center. Our room had a coffee maker and fridge.Our room was on the ground floor and was very loud. After the bare closed there were people yelling outside our room. Also we could hear every time our neighbour turned his taps on our had a shower, it was like he was in our room with us. Our room was old and needs updating. The hotel doesn't have breakfast. It's not a bad hotel but for what we paid we were disappointed and felt that it was way overpriced.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichelleGee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily J, Guest Relations Manager at Red Lion Hotel & Conference Center Ellensburg, responded to this review, 3 June 2015
Thank you for providing us with your feedback. On behalf of our entire staff, please allow me to apologize for your stay being diminished in any way. Since your review, the hotel has changed management, staff and is currently undergoing a remodel that we hope will work to rectify some of the issues listed. We also offer a free, hot breakfast buffet in the mornings. Your satisfaction is important to us and your feedback will be used to help us make improvements and ensure a quality stay for our future guests. I do hope you will give us an opportunity to remedy the stay you had in the past by staying with us again in the future and allowing us to provide you with a superior experience. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camano Island, Washington
1 review
Reviewed 22 June 2013

My two teenage daughters and I made reservations to stay at the ellensburg location knowing this chain had a good reputation. Upon arrival everything appeared great. Good location and attractive lobby. Once we got to the room, our opinions changed drastically. The room was very "old". Stained carpets and chairs. Build-up on the toilet paper holder. One of those places where you want to leave your shoes on, you know? We didn't have the funds for another room elsewhere and being a holiday weekend most places were booked so we stayed. Morning comes...need to charge our cellphones. Les than half of the outlets worked. Had to take turns behind the tv to charge 2 of the 3. Bathroom outlet(to blow dry our hair & iron our clothes) did not work. No continental breakfast and the lobby coffee was empty at 8:30am? At the lobby upon departure and via email I have asked to talk to someone @ my experience and over a month later, still have not been contacted. I will stay at a motel 6 or even my car before I stay at this dump again!

Room Tip: Whenever possible, stay at a place you or a friend have been to before. If not, ask to see your room...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily J, Guest Relations Manager at Red Lion Hotel & Conference Center Ellensburg, responded to this review, 3 June 2015
Thank you for taking the time to provide us with your feedback. On behalf of the entire staff, please allow me to apologize for failing to exceed your expectations and for the issues you ran into during your stay. Since your stay, the hotel has changed management, staff and is currently undergoing a remodel that we hope will work to remedy a lot of the structural issues voiced. Your satisfaction is very important to us, and your feedback has been valuable for us to use in order to make improvements and ensure a quality stay for our future guests. I hope you will give us an opportunity to rectify these issues by staying with us again in the future so that we made provide you with an excellent experience. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ellensburg hotels

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2013 via mobile

We stopped for a night here on our way to Yellowstone after leaving seattle. The price was very reasonable but dont expect much. Staff was friendly and rooms were clean (old but clean).

I would stop here again just for the price; its located right next to a holiday inn express that is 30% more.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolaiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Battle Ground, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2013

We recently stay at the Quality Inn & Conference Center in Ellensburg. It was clean and close to everything. The staff was friendly and helpful and the hotel is dog friendly, no hassle at all with our dogs, in fact there is a small fenced dog run next to the hotel. We plan on staying there again next time we are up that way.

Mike

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel & Conference Center Ellensburg

Property: Red Lion Hotel & Conference Center Ellensburg
Address: 1700 S Canyon Rd, Ellensburg, WA 98926-9739 (Formerly Quality Inn & Conference Center)
Phone Number:
Region: United States > Washington > Ellensburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 11 Hotels in Ellensburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Lion Hotel & Conference Center Ellensburg 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Quality Inn Ellensburg
Ellensburg Quality Inn

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