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“Big Room, no wifi??”

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Red Lion Hotel & Conference Center Ellensburg
Ranked #8 of 11 Hotels in Ellensburg
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Big Room, no wifi??”
Reviewed 15 July 2010

I pre-booked the room online as we were planning on passing through. The room wasn't bad. It was a very spacious room with a king sized bed. But only WiFi in the lobby? Each room has a single wired connection so not very useful if you have two laptops.

We don't have high standards when it comes to hotels. Some place clean to rest our heads for the night is all we ask, and Quality Inn met those basic requirements. The WiFi would have been nice though, and that one thing would make me consider staying here again.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kolero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily J, Guest Relations Manager at Red Lion Hotel & Conference Center Ellensburg, responded to this review, 20 May 2015
Thank you for providing us with your feedback. On behalf of our entire staff, please allow me to apologize for the WiFi diminishing your stay. We are under new management and currently undergoing a remodel that we hope will eliminate most issues. Your satisfaction is important to use and we will be using your feedback to make improvements and ensure a quality stay for future guests. We would love to have the opportunity to remedy these issues for you and hope that you will consider giving Quality Inn another chance to provide you with a superior hotel stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Seattle
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2009

It would be helpful to have more than 1 chair in the room, other then that it was nice for all the amenities in the room; like the iron/board, fridge and such. Bathrooms could also do with some updating and better signage for room directions in the halls. The bonus for this hotel was an arcade room and a nice pool. It was also right off the freeway and was great for an overnight stay on the way back from The Gorge back to Seattle.

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeezyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily J, Guest Relations Manager at Red Lion Hotel & Conference Center Ellensburg, responded to this review, 20 May 2015
Thank you for taking the time to review our hotel during your stay. The hotel is now under new management and is currently undergoing a remodel. We hope that you will continue to use Quality Inn for your lodging needs and once again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Post Falls, Idaho
Level 5 Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 September 2008

The Quality Inn is an average place to stay, no frills. The building is old and tired, and needs to be renovated. The ceiling tiles in my room (226) had leak marks. The room could have been a lot cleaner (hair in the tub, toilet, and a beer cap in the drawer. Half the workers were friendly the other half were no more than cordial. The food in the restaurant was good and I enjoyed my steak a lot.

  • Liked — Good food in Restaurant
  • Disliked — Cleanliness issues
  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank squareboy001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily J, Guest Relations Manager at Red Lion Hotel & Conference Center Ellensburg, responded to this review, 20 May 2015
Thank you for taking the time to review your stay at Quality Inn. On behalf of our entire staff, please allow me to apologize for failing to exceed your expectations. Your satisfaction is important to us and your feedback will be used to make improvements and ensure a quality stay for our future guests. Since your review, the hotel has changed management and is currently in the middle of a remodel.
We hope you will choose to stay again and give us the opportunity to remedy the concerns you have voiced. Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel & Conference Center Ellensburg

Property: Red Lion Hotel & Conference Center Ellensburg
Address: 1700 S Canyon Rd, Ellensburg, WA 98926-9739 (Formerly Quality Inn & Conference Center)
Region: United States > Washington > Ellensburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Ellensburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Lion Hotel & Conference Center Ellensburg 2.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Expedia, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Red Lion Hotel & Conference Center Ellensburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Ellensburg
Ellensburg Quality Inn

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