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“Concert at the Gorge”

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Best Western Plus Ellensburg Hotel
Ranked #1 of 11 Hotels in Ellensburg
Certificate of Excellence
Reviewed 22 August 2014

The overall experience was good other then a few front desk issues. Beds super comfy, maids very nice, quiet, clean, breakfast was great...recommend it. We were only 45 mins away from the Gorge so all in all it was a nice location...restaurants very near by

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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467 - 473 of 683 reviews

Reviewed 20 August 2014

We pulled in on our motorcycle late at night, and the front desk girl was SOOO nice and welcoming! She told us they had hot tea/coffee/juices available 24 hrs a day in the lobby. And the pool & hot tub are open 24 hours too! Awesome! Even if you don't need it, those are niceties that make your stay more enjoyable...;-)

We did swim in the morning, and partook of their complimentary breakfast which was YUMMY! Scrambled eggs with toppings to add like diced ham and green onions! Rooms and hallways were very clean.

  • Stayed: August 2014, travelled as a couple
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Thank libbikins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

It is an average hotel with average amenities that is way over priced for what you get. Should not be considered for a PLUS rate hotel by Best Western. This is my overall review of this hotel and I would suggest to anyone wanting a hotel in the Ellensburg, Washington area that they can find better accomodations at a more reasonable price at other hotels in the area. My wife and I checked out after one night and moved to a different hotel for our second night stay in the area.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
Thank davidmB7988JK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA189, General Manager at Best Western Plus Ellensburg Hotel, responded to this reviewResponded 17 September 2014

Dear DavidmB7988JK
Thank you for your feedback regarding our hotel.
I am sorry that you don't feel our hotel is deserving of the PLUS rating. I would be very appreciative of more information regarding the ways you feel we could improve our offerings to our guests. If you would be so kind as to either email me at 48154@hotel.bestwestern.com or call 509-925-4244 to let me know details that would be great.
I do look forward to hearing from you so that we can move forward with better service.

Thank you for your honesty!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Nice exterior and beds, but rooms are a bit stuffy, parking lot is small, and the indoor pool definitely has a chlorinated odor. Staff is varied, some are great and helpful (e.g., providing tourist information of sites to see), but others are not so helpful (the breakfast crew that wants to clean-up early before you finish your meal). The breakfast was not great: salty eggs, fruit was not very fresh (even though in an agricultural area). Overall, I'd say that my experience was "average," with some good and some bad experiences.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

Good bed, great internet, swimming pools very nice. a place across the street that has a great walkway, I heard it was to be a water park, but it's an large empty lot now. The breakfast are really good, And it is quiet. There are train tracks about two hundred yards away, but you can't hear the train I the room.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We stay in Ellensburg every year in July. Due to the Jazz in the Valley event that is at the same time it's hard to get a hotel so book many months early.
The staff is very helpful and David even walked out back to help me find a place to park my big truck when we arrived late one night and all the usual spots were full. The only issue we had was the hot tub was not working our first night there. After riding horses all day long we look forward to a hot soaking. For the last three years no matter where we stay we have had hot tub issues so I think we must cause it (lol). They were able to fix the problem the next day and gave a discount for the night it didn't work.
The breakfast is the usual fare with eggs, meat, cereal, waffles, yogurt, fruit and pastries. Not gourmet but enough to get you on your way. It's within walking distance to the Road House Grill for a good lunch/dinner and refreshments.
We've stayed in several hotels in Ellensburg and this is by far our favorite.

  • Stayed: July 2014, travelled with friends
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Thank Vixiecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Everything was convenient, clean, quiet room, indoor pool and spa, comfortable beds. We had a pleasant stay. Breakfast buffet was plentiful. Nice area. Staff very friendly and helpful. Conveniently located off the highway so it was easy access to get back on the road.

  • Stayed: July 2014, travelled as a couple
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Thank sydette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Ellensburg Hotel

Address: 211 W Umptanum Rd, Ellensburg, WA 98926-9672 (Formerly BEST WESTERN PLUS Lincoln Inn & Suites)
Phone Number:
Region: United States > Washington > Ellensburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ellensburg
Price Range: £79 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Ellensburg Hotel 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Escape to this comfortable Ellensburg hotel and experience it all - a convenient location, abundant amenities and spacious rooms located in Central Washington. ... more   less 
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Also Known As:
Best Western Ellensburg
Best Western Lincoln Hotel
Ellensburg Best Western

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