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Quality Inn & Suites
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Reviews (187)
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All reviewsu turnking suitewafflessausageirish pub across the streetcoffee hutsitting roomolder hotelwould stay here againcoffee tablewhile visiting relativesgas station next doorwatch tvroom was cleanhard boiled eggsextra towelsbedroom area
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112 - 117 of 187 reviews
Reviewed 9 August 2013

The room smelled awful when we arrived, so we asked if we could change rooms. We were shown a room that smelled just as bad so we decided to keep the one we had been assigned and tough it out. We were told that it must be the cleaning products they were using. If this is the case, we suggest they change products immediately! The AC unit put out air that smelled like urine. The place needs to be properly cleaned and the equipment serviced and/or replaced. We were very disappointed with the hotel.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Samesuffit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana G, Manager at Quality Inn & Suites, responded to this reviewResponded 13 August 2013

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 9 August 2013

Reservation gal was helpful in getting us a late booking on the afternoon we were to arrive. got us a nice, big room, very clean.
Breakfast was good. Beds very comfy. Our room was on the 4th floor and down the long hall, so it was nice and quiet.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with this hotel
Thank MaryJoUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana G, General Manager at Quality Inn & Suites, responded to this reviewResponded 13 August 2013

Thank you for sharing your previous experience with Quality Inn and Suites. We are glad that you enjoyed your stay in one of our spacious suites with nice and comfortable bed. It is very important that our guest will leave happy and satisfied. It is our pleasure that you had a quiet and peacful night. We hope that we see you again soon. We are always here to help you with your accommodations.

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Reviewed 7 August 2013

Our stay at the Everett Quality Inn & Suites was just for one night but as always, we got a great night's sleep. This is a great location to stay if you do not want to stay in a downtown area. You are just a short drive from Seattle, Everett downtown, and Marysville. There is so much to do and just not enough time to do it. The room we had was a king and our check in was done in about 2 minutes. The staff there are very nice and greet you as soon as you approach the desk. This was my first time at this location but, as always the quality flows throughout the entire chain.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank theriggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana G, General Manager at Quality Inn & Suites, responded to this reviewResponded 8 August 2013

Dear Valued Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Your feedback is important to us and for the future travelers. Here at Quality Inn we are proud to have friendly and helpful staffs. I agree there are lots of places to explore around the area but you are always welcome to come back and we will be here to assist you.

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Reviewed 3 August 2013

Stayed here one night because it was convenient to stay over after an evening out and run errands in the morning before returning home to Whidbey Is. And how nice that was! Great location for my needs! Staff was all super friendly and helpful. Very comfy bed, and I love having real glasses and coffee cups in my room. I did miss having a referigerator as I am used to in most Choice properties. Road noise was definitely there in the morning, to be expected in that area, but the blackout curtains were great!
Lastly, I do not ordinarily eat biscuits and gravy but these were really good!

Room Tip: Might be a bit quieter if one had a room on the back side (odd numbers)
  • Stayed: August 2013, travelled solo
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Review collected in partnership with this hotel
Thank Shanjaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana G, Manager at Quality Inn & Suites, responded to this reviewResponded 8 August 2013

Dear Valued Guest,
Thank you for sharing your experience on your recent stay. We are glad that you had a great time while visiting the area. Our staffs are always friendly and helpful to make your stay enjoyable. We apologize that you have a room with no firdge as it was not availble that day. Im glad that the black out curtains helped to lessen the road noise. And thank you for your suggestion for our fellow travelers. I hope we can see you again in the near future the you will have a chance to explore our breakfast more.

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Reviewed 26 July 2013

Other place I wanted stay was sold out and I ended up staying here. Entry was bit tricky with u-turn but it wasn't bad. Staff was friendly and the room was clean and spacious. The breakfast was nice and I really loved the waffles!! It was easy to access freeway and I will definitely stay here again.

  • Stayed: July 2013
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Thank hyunju34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana G, Manager at Quality Inn & Suites, responded to this reviewResponded 31 July 2013

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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