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“Awesome Service”

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Hilton Garden Inn Tri-Cities/Kennewick
Ranked #3 of 17 Hotels in Kennewick
Certificate of Excellence
Noblesville, United States
1 review
“Awesome Service”
Reviewed 28 February 2014

Arrived late due to weather / road conditions. The check in was extremely fast and very friendly. The entire stay was just as I had wanted. Perfect! I will not only stay here again but have told anyone that will listen to me about this hotel! Thank You HGI Kennewick!!!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phillip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

Traveller rating
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    153
    41
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    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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  • English first
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  • Any
English first
College Station, United States
2 reviews
Reviewed 23 February 2014

Clean and well kept, with a courteous staff. The room seems a little dated as far as styling goes, but offers gratuitous space and the tallest ceilings I have experience from a hotel to date. What made this trip was that every interaction I experienced with the staff was positive. Bottom line, it's a Hilton with a friendly staff.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san antonio tx, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 February 2014

I have stayed here several business trips and found the staff at all levels friendly, effective and resourceful for all requests; from restaurant recommendations to extra towels and directions for travel to hiking, banks and grocery stores. My room was clean and my work areas were not disturbed by housekeeping. I worked long hours and found the refrigerators and microwaves in rooms make midnight snacks perfect. Fitness center, pool and spa are great; clean and stocked with towels.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 10 February 2014

Staff very helpful, nice bed, rooms clean, a little noisy, (thin walls), great work out area, great breakfast. Have syaed here for several years and some of the same staff remains. They go out of their way to help, but you do have to ask for free waters at the desk. It is not offered.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank amys978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Charles, United States
2 reviews
Reviewed 9 February 2014

The staff is very friendly and helpful and the rooms are clean and quiet. There are good places to eat within a reasonable walk or very short drive. The free coffee, hot chocolate and desserts in the lobby are a nice addition.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Suzanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Grande, Oregon
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 February 2014

I have always found this hotel to be a clean and pleasant place to stay. Close to the Toyota Center and the mall. We had a problem with the toilet backing up and according to the desk clerk it is an ongoing problem. The toilet did not flush with enough force to clear out solids. He had to bring a plunger to unstop it. It helped some not not completely, still was slow. I think a hotel of quality can afford to upgrade their toilets. Otherwise, we had a great stay. The clerk was helpful and friendly. I would recommend it for an individual or family.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
315 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 February 2014

I routinely stay at HGI's while on busy or pleasure. This hotel was in a convenient location for my business needs. Many restaurants where in the immediate area, plus this hotel also offered room service. The room was clean and comfortable. My only reason for not rating it excellent was that i could her the people in the next room talking [perhaps they were talking loudly]. I offset this by turning the AC fan on full time and turning my TV up louder. That was the only negative comment i could make regarding my week long stay.

Room Tip: I was on the third floor, away from the elevator - barring the room noise next to me when it was occ...
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmkeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Property: Hilton Garden Inn Tri-Cities/Kennewick
Address: 701 N Young St, Kennewick, WA 99336-7824
Phone Number:
Region: United States > Washington > Tri-Cities > Kennewick
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Kennewick
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Priceline, Hilton Hotels Direct, Odigeo, Southall Travel, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Hilton Garden Inn Tri-Cities/Kennewick reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick

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