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“Excellent service”

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Best Western Plus Kennewick Inn
Ranked #2 of 17 Hotels in Kennewick
Certificate of Excellence
Vancouver, Washington
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent service”
Reviewed 7 November 2013

I was recently in the TriCities area on business and stayed at the Best Western Plus in Kennewick.

The all around service was excellent, the room as spacious, clean and comfortable.

The breakfast was also excellent, hot and pleantiful.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 15 November 2013
Dear Gary S.

Thank you for your review of my Hotel. I am pleased to see you enjoyed our service & cleanliness

Jim Gibson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

627 reviews from our community

Traveller rating
    439
    149
    27
    9
    3
See reviews for
219
197
27
125
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
longview, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2013

The staff is very friendly and the rooms are very clean. We have stayed numerous times and have always received excellent service. The cookies and milk is a nice touch as most places that have cookies do not have milk. the breakfast is also very good.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 6 November 2013
Tom G.
Thank you for taking the time to review my property. I m happy that you liked our milk & cookies and our breakfast & that my staff was friendly!

Jim Gibson General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Black Diamond, WA, United States
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2013

i stay at this hotel every time i am in the tri cities area. works everyone works there goes out of their way to be extra helpful and friendly. the morning breakfast is real food, not your ordinary hotel rubber eggs and frozen sausage. they have fresh food served with care with "wait staff" on hand in case you are missing anything. if you happen to stay on Wednesday night there is always dinner serviced. the rooms are very comfortable and spotless. this is my favorite hotel i just wish all the other hotels went that extra mile to make being away from home a little more comfortable. i don wish that they would not allow smoking anywhere near the hotel building however. walking through a cloud of smoke on the way in is very annoying and even on a beautiful day i couldn't open my window because of people smoking below my room. but this is common everywhere except colorado where the law requires a farther distance from buldings

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Scott V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 28 October 2013
Dear Scott V.
Thank you for the detailed review of my Hotel. I was pleased to see you enjoyed our Breakfast & our Wednesday reception. I am sorry about the smoking area issue. Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wake Forest
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2013

one of the nicest in the chain. best breakfast. a little high $$ for non resort but reasonable. nice spa and pool. close to some wineries. hard to write 2 hundred characters for a review hard to write 2 hundred characters for a review

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank trippyjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 28 October 2013
Dear Tippyjoe
Thank you for the review of my Hotel. I was happy to hear you enjoyed great local wineries & our Breakfast.
Jim Gibson General Manage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Covington, Washington
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 October 2013

My husband and I had to make an emergency trip to Kennewick as a family friend was sick. Was able to book a room 3 days before we had to leave. The property is very nice and our room was equally nice. The staff made us feel welcome and the breakfast was quite tasty. We had a king size bed (which is always nice) and there were plenty of amenities. My husband was bragging to our friends how I did such a good job with picking this hotel. If we are ever in Kennewick again, and need a place to stay, this will be our first stop! Thanks, Best Western!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tosume2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 28 October 2013
Dear Tosume2008
Thank you for the review of my Hotel. I was pleased to hear you enjoyed your stay & will share your comments with my staff.
Jim Gibson General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lebanon, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 October 2013

This was the best hotel breakfast I have ever had complimentary or purchased great job ladies....the bacon was exceptional. The rooms were niceand the hotel layout was as Best Western Plus chains are was unique and location off interstate was convenient no doubt this will be my spot when traveling thru

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 28 October 2013
Dear Matthew P.
Thank you for the review of my Hotel. I was pleased to hear you enjoyed your stay & will share your comments with my breakfast staff.
Jim Gibson General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leland, North Carolina
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2013

Great property! Upon check-in, front desk person greeted us warmly and made us feel welcome. Fresh baked cookies at 6:00 P.M. Really good breakfast - good variety and fresh. Nice room - spacious and good beds, good bathroom. I would stay here again when in the area. Great job to owner and all staff!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ejudiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, 28 October 2013
Dear Ejudiths
Thank you for the review of my Hotel. I was pleased to see you enjoyed our Breakfast & our Fresh baked cookies.
Jim Gibson General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kennewick Inn

Property: Best Western Plus Kennewick Inn
Address: 4001 W 27th Ave, Kennewick, WA 99337-2422
Phone Number:
Region: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Kennewick
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Kennewick Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Kennewick Hotel Kennewick
Kennewick Best Western

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