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“WE HAD A PLEASANT STAY AT HAWTHORNE SUITES. 2 BEDROOM...”

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Hawthorn Suites by Wyndham Kent/Sea-Tac Airport
Ranked #7 of 12 Hotels in Kent
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720 reviews from our community

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    85
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
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  • Any
English first
Vancouver, Canada
1 review
Reviewed 7 December 2013

we located the hotel on tripadvisor. We wanted to know how far it was from a funeral home in Kent. The telephone operator asked if she could put us on hold for a couple of minutes to find the answer. In a short time she was back with both the distance and the driving time. She also enquired about an early check in for us and arranged it, again without extra charge.

Once she booked our room for the night (at the advertised price; no extras. Driving instructions to reach the hotel were perfect, as was check-in. The room we were assigned was just as it looked in the on-line photos: excellent, spacious, clean, and well appointed.

We expected as much. What we didn't expect was pizza for supper (and someone there to help us to choose) and a full breakfast. The breakfast was particularly good and had a wide variety of choices. Again, help was plentiful and we were not rushed.

What went far and above what we had experienced was the shuttle. We asked the desk how late major department stores were open. The clerk suggested a mall by the airport. When we asked how much of a driving hassle that finding it would be, he volunteered the hotel van. The driver was there in an instant and said that when we wanted to return all we had to do was phone and give him 20 minutes notice. True to his word, he was there on time and genuinely friendly.

We think that the food and shuttle saved us over $20 each which reduced the cost of our stay by a further $40 plus. We don't know how the hotel can even break even at these prices.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrJFBelanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawthorn-Service, General Manager at Hawthorn Suites by Wyndham Kent/Sea-Tac Airport, responded to this review, 12 December 2013
Mr. and Mrs. Dr. Belanger,

We are so delighted to hear that your experience was "Outstanding in every way!" On behalf of the hospitality staff and I, we are glad that you enjoyed our spacious beautiful Suites appointed with Full Kitchens, Fireplace, Flat Screen TV's, Patio/Balcony, and found your room neat and clean! We're glad the you had the chance to enjoy Our FREE Hot Breakfast Buffet in the morning and our Wednesday Managers Reception with a FREE light dinner. I understand you had a great experiene with our Fast and FREE Airport Shuttle as well. We are just minutes from SEATAC Airport for guest convienance. We take Pride in offering an exceptional value to our guests and great personal service. We thank you for your kind comments and please come back and see us again soon!

Daryl Sorbo/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tacoma
1 review
Reviewed 3 December 2013

Very disappointed that advertised high speed internet was not high speed at all.
Advertising was misleading.
Staff was friendly and helpful, however.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Jr. John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawthorn-Service, Director of Sales at Hawthorn Suites by Wyndham Kent/Sea-Tac Airport, responded to this review, 5 December 2013
John, we’re sorry to hear that our internet speed was not what you anticipated. I assure you that we did not intend to mislead anyone. At this point in time I can’t say what may have been causing the problem, however I can say with certainty that this is not a complaint we hear very often.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eugene
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2013

This place on the surface looked like a great hotel. While being there just overnight , I do not like this hotel on a vast number of levels, from facality management to employer/ employee observed interactions. Cats , dogs, animals of all kinds I love,m however having a bowl of cat food to greet you at your suite upon arrival, not so much.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawthorn-Service, Director of Sales at Hawthorn Suites by Wyndham Kent/Sea-Tac Airport, responded to this review, 26 November 2013
Dear Keith, I regret that you did not have a more favorable experience with us. Interaction between management and employer/employee should never take place in view of the guest and I apologize that in your instance that it wasn’t. This serves as a reminder to all of us to keep these interactions behind closed doors.
We are a pet friendly hotel however, that said I agree that food should be kept inside. I hope that if you have future business in the area that you will give us another opportunity to win you over.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hawthorn Suites by Wyndham Kent/Sea-Tac Airport

Property: Hawthorn Suites by Wyndham Kent/Sea-Tac Airport
Address: 6329 S 212th St, Kent, WA 98032-2333
Phone Number:
Region: United States > Washington > Kent
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Kent
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Kent/Sea-Tac Airport 2.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hawthorn Suites Seattle/Kent Hotel Kent
Hawthorn Suites Kent
Kent Hawthorn Suites

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