I have enjoyed All-You-Eat Night here for decades, but that's very likely at an end. It's a very long drive for me to get there (for my birthday each year), but if the service matched the ribs, which are wonderful (especially WITHOUT the sauce) I'd have no problem doing it. Alas, it has not for a long time. The rib portions after the initial go-round are far too small and the waiters give far too little attention to the diners. They seem intent on waiting you out so you won't eat as much by taking 10 to 15 minutes between rounds of ribs (all FOUR of them at a time!). They've been there a very long time and apparently do not fear for their jobs, because they seem completely unmotivated. I suppose they've been told to behave this way, but shame on the management if so. If I can find an AYCE place in the north end, I will likely cease driving to Kent for good ribs and abysmal service.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.