The staff was very nice, the room was fine even though they had forgotten to put soap and other amenities in it.
We accidentally left a phone charger and a shirt behind. They refuse to send them to us unless we go online and pay for a pre-paid label with UPS, USPS or Fed-ex and then email the label to the hotel. We are traveling and unable to negotiate this online. I am very computer literate and although I tried to do this - using precious vacation time in a hotel lobby- I could not succeed. So after we get home, this means spending time trying to figure out how to get our stuff back. I offered to pay by credit card and they refused. Very frustrating.
One other thing: the breakfast was standard fare- mostly unhealthy food, but to see so manyvstyrofoam and plastic utensils going straight into the trash is hard to stomach.
I so wish hotels would use bio- degradable products and offer simple healthy breakfasts.
I also hope we can figure out how to get my husband's new shirt back.
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- Also Known As:
- Comfort Inn Kirkland Hotel Kirkland
- Kirkland Comfort Inn