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“Nice change of pace”

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Woodmark Hotel & Still Spa
Ranked #1 of 9 Hotels in Kirkland
Certificate of Excellence
vancouver
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice change of pace”
Reviewed 19 July 2012

We were looking for something different than the downtown hotels we usually stay at when visiting Seattle and the Woodmark provided that. Right on the water, this smallish hotel caters well to weddings. Nice room with a partial view but the ventilation system right outside our window was loud enough to prevent us from opening the window for any length of time.

Very nice meal at the adjoining, affordable Beach Cafe. Staff were welcoming and helpful but you would maybe expect that they would let tourists know that the nearby bridge across Lake Washington to downtown Seattle is closed and suggest an alternate route. This added a good chunk of time to our trip and could have made us late for the show we were seeing.

Best feature and one I've never seen anywhere else: Raid the Pantry. From 11pm to 1am they open a pantry with everyone from soup and sandwiches to chips and pop and you can take as much as you want. For free. No staff in site to make you feel bad about that extra bag of chips you're snaffling.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vanbc2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
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English first
Santa Barbara, California
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2012

Everything you could ask for in a deluxe hotel. Quiet, great comfort, perfect location, food, and great service.

Room Tip: Our room was in a corner, view from the balcony of Lake Washington, very quiet
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike747seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2012

Great hotel, wonderful lakeside location and super friendly staff. I've stayed twice, both times on business and will likely stay again. The restaurant has lovely food and overall very pleasant indeed.

Annoyingly, I did leave my iPod in my room after I checked-out and it never got handed in.

Room Tip: Lakeside views are worth the extra $$
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 July 2012 via mobile

Very friendly, very comfortable hotel. Beds very good, bathrooms excellent. Overall very good amenities. Just a little let down by slow service in the beach cafe, but that's me being perhaps a little picky! Highly recommended.

Stayed July 2012, travelled on business
Helpful?
Thank Westofcenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Woodmark Hotel & Still Spa, responded to this review, 14 July 2012
Dear Guest,

Thank you so much for sharing your review with the readers of Trip Advisor. We appreciate you taking the time to let us know about your experience, especially the slow service in our Beach Cafe. I would like to offer my sincerest apologies for the service issue and let you know we are focused on improvement moving forward.

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 July 2012

Pros: This is a nice, but not a great, hotel. good room amenities, good beds, good linens and molten brown products in the bathroom. room was on the small side but well appointed. good wi-fi throughout the hotel. The lake and the views are outstanding, and Kirkland is a pleasant little town withing walking distance. service which tries hard and is enthusiastic but is not up to the highest professional standard.

cons: We were there over the weekend following July 4, and the hotel was booked with weddings. On Friday, the noise ran til about midnight, and the next night was not bad ending at about 11. But the hotel is such a wedding mecca on a beautiful weekend that the staff seemed a little overwhelmed. Everyone is friendly; they just have a lot to do.

It took us five tries to find card keys that worked. a very pleasant staff member said that he would take care of it personally and then forgot about us.
the Bin at the Lake was pretty bustling and it was hard to get anyone's attention to order and for a check. Had a little bit of a fancy convention feel due to all the activities.
Still, a spectacular setting when the weather is good, with the lake and the mountains in the distance. If you could avoid the weekends it would probably be a more pleasant experience.

Room Tip: if there is an event ask for a room away from activities
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nhentschel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Woodmark Hotel & Still Spa, responded to this review, 14 July 2012
Dear Guest,

We appreciate that you took the time to share your comments on Trip Advisor regarding your recent stay with us. I would like to apologize for the noise associated with the wedding we had during your stay, and the lock issue. We have replaced the door lock and put a procedure in place to ensure this does not occur in the future.

Thanks again and we look forward to seeing you soon.

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 July 2012

We stayed Friday and Saturday at the end of June for a wedding. The hotel was very clean and beautiful. Our room was the standard room with a king sized bed. The bed was comfortable. I will give this hotel credit for having the nicest bathroom I've ever had at any hotel including Caribbean resorts. The limestone was beautiful. The double shower head was awesome with a handheld shower and a rain shower set into the ceiling. The Molton Brown bath products were nice, I was in love with the smell of the body wash.

The biggest thing that sets this hotel apart from any hotel I've stayed at was the "Raid the Pantry" between 11pm and 1am. We thought it may be an opportunity to choose 1 snack and drink, but were delighted to discover it was a total free for all. There was even soup. There were also snacks like sandwiches, gummy bears, reeses pieces, chips, granola bars etc. They even offered trays for you to fill to bring back to your room. That was an amazing idea. Keep it up!

We used the restaurant at the hotel which was fairly good, although all of their breakfast choices had Mexican flair to them. I was a little disappointed with the fact that my standard breakfast came with heavily seasoned potatoes (with chilli or paprika?), but that was minor. The gym was also in a odd location and you needed a key to access it so we never used it. Would be nice if the hotel could fit in a pool or even just a jacuzzi.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JD7Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Woodmark Hotel & Still Spa, responded to this review, 14 July 2012
Dear Guest,

We really appreciate the time you took to share your thoughts regarding your recent stay with us. I'm so glad you liked our "Raid the Pantry" feature. We made a slight change to the concept by adding additional snacks including gummie bears and reeces cups. We also appreciated your remarks regarding the seasoning on the potatoes. We have made a change based on your comments.

We look forward to seeing you the next time you're in town.

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 July 2012

I'm from the Seattle area and needed a hotel for a recent visit back. Being from the area, I had always wanted to stay at the Woodmark so was very excited to enjoy a few days there.

There are some wonderful things about the hotel like the location, the view, and the staff but it needs a rehaul to make it measure up to the luxury hotel it bills itself as.

Pros:
- Great views of Lake Washington
- Friendly and accommodating staff
- Great restaurants and shops all a stones throw away

Cons:
- Not a good value considering how old the hotel seems
- Needs a big renovation. A decent hotel but the wood and carpet look like they've seen better days.
- Small rooms
- Now that there's an electronic toll on 520 (the nearby freeway into Seattle), it's more challenging to get to and from the city

Room Tip: Definitely get a lake-view room.
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lennix1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Woodmark Hotel & Still Spa, responded to this review, 14 July 2012
Dear Guest,

Thank you for taking the time to share your comments with us. You'll be interested in knowing we have a renovation planned for our lobby and our guest rooms. This fall we're going to renovate the lobby and we're getting ready for an upgrade to all the soft goods in our guest rooms in 2013. We think you'll be pleased with the design that we have chosen.

We look forward to seeing you soon.

John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Woodmark Hotel & Still Spa

Property: Woodmark Hotel & Still Spa
Address: 1200 Carillon Pt, Kirkland, WA 98033-7322
Phone Number:
Region: United States > Washington > Kirkland
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Kirkland
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Woodmark Hotel & Still Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
This is found in Kirkland, a little suburb of Lake Washington. It is near a marina, which has restaurants, shops, and a spa. ... more   less 
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Also Known As:
Woodmark Hotel Kirkland

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