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Reviews (635)
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All reviewsbest westernsgreat breakfastgreat hotelfresh fruithome depotwatermelonstrawberrieshawks prairieplace to stayfree breakfastabove averagesausageclean roomsroom was largeoatmealenjoyed our stayfront desk staff
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40 - 45 of 635 reviews
Reviewed 6 December 2017

Have stayed here a lot over the last few months. Very good staff and friendly. Breakfast is way above other places. Would recommend to family and friends. Close to places to eat and Costco is across the street. At the time of this review nothing negative to say. A plus is I have never seen a bus for a team or anything here. So have never had to worry about loud people and getting a good nights rest.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with Best Western
Thank justink59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded 13 December 2017

Dear justink59:

Thank you for your review, we are glad to serve you. I appreciate the mention of our breakfast. We strive to provide a good variety of fresh fruit, cereals, and breads.

We look forward to providing you with a nice quiet nights rest in the future.

Sincerely;
RN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

I always stay at a Best Western. Their facilities including an indoor pool are always clean. Their Showers, TVs, Coffee Makers, Etc. always work. I like that I know what to expect in the way of their rooms, breakfasts, and staff. I use Best Western for both business and family travel.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with Best Western
Thank Tiffany J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded 13 December 2017

Dear Tiffany J;

Thank you for your review of the Best Western Plus in Lacey, WA, and thank you for being such a loyal guest. We appreciate our friends visit.

We look forward to your return.

Sincerely;
RN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

A new hotel. The room was larger than most of the hotels we have stayed in. There were two sinks in the room, one in the bathroom, and a second near the refrigerator & microwave. An excellent place to stay with large clean rooms, friendly helpful staff.
Just off Interstate Hwy 5, so it is handy place for the highway traveler.
We plan to stay again on our return trip to SeaTak Airport.

  • Stayed: December 2017, travelled as a couple
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1  Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded 13 December 2017

Dear Gary R:

Thank you for your remark of "A new hotel" we have been here for over 6 years, we strive to keep the hotel looking new. I am glad you found us to be an excellent place to stay, and your experience with our staff.

We look forward to your return in the future.

Sincerely;
RN

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Reviewed 1 December 2017

The overall expereince was outstanding. The team was very attentive to every guest and they took the time to engage guest. I truly enjoyed the stay. The front desk clerk was awesome. You could tell he was passionate about his job. The rooms were very clean. They do have pet rooms and I specifically did not want a room where a pet stayed.

  • Stayed: November 2017, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank R7965RCpamelar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded 13 December 2017

Dear R7965Rpamelar:
I am glad to hear your overall experience was outstanding. The desk clerk you encountered is very passionate about providing the very best experience to our guests, and is indeed passionate in his mission.

I hope to see you again, we look forward to serving you.

Sincerely;
RN

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Reviewed 30 November 2017

Everyone great, it’s my get away place, something in the breakfast area for everybody pool and hot tub very nice and clean rooms are very comfortable i love the wall mounted shampoo and conditioner and the evening cookies are a nice treat

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 407claraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded 30 November 2017

Dear 407claraa;

It is so good to hear that we are your "get away place", and you enjoy our facilities as well as our deluxe hot breakfast and fresh baked cookies.

It is our honor to serve you and we look forward to seeing you in the future.

Sincerely,
RN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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