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“poor customer service, average food”
Review of Der Hinterhof

Der Hinterhof
Ranked #63 of 93 Restaurants in Leavenworth
Price range: US$5 - US$10
Cuisines: Barbecue, Bar, Brew Pub
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Restaurant details
Good for: Child-friendly
Description: Der Hinterhof is a traditional style Beer Garden & Restaurant. Indoor beer hall with space to stretch out and linger and outdoor patio style beer garden to enjoy the beautiful landscape. Board games, foosball, ping pong, shuffleboard and beer pong! Live music most weekends year around. Multiple HDTV for sports. Twenty craft beers on tap, walk to the riverfront, open late with a full menu. Seating available for large groups. Kid and pet friendly.
Reviewed 18 June 2013

We decided to eat at this location because it was adjacent from our hotel after a long day. The food was nothing special, but the real kicker was the service. Only two bartenders/cooks/servers were on site, so I assume they were understaffed, but it took us about 10 minutes of standing at the bar (alone) to even be asked if we could be helped by the staff. The staff was behind the bar, but apparently attending more important matters. The location itself wasn't very busy, so perhaps they beef up the customer service on busier evenings.

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Thank Christie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leavenworthy, Owner at Der Hinterhof, responded to this reviewResponded 23 June 2013

i shared this review with all my staff. We do run a skeleton staff during the shoulder season, and we do operate 'service counter' style. That said, any wait with no line longer then a minute or two is longer than it should be. We will strive to improve. Thanks for the feedback.

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Reviews (39)
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30 - 34 of 39 reviews

Reviewed 10 June 2013

Decided to come here because we had our dog on this trip. It worked out well in that respect, however the food could have been a bit better. The beer was good and the people were nice, just need a bit of work on the brots. The avocado burger on the other hand was pretty good.

Thank Oldrecruiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leavenworthy, Owner at Der Hinterhof, responded to this reviewResponded 23 June 2013

Thanks for the feedback. Dogs, with well behaved owners, are welcome in our beer garden. As for our food quality, we make no pretense at being a high end restaurant. Great beers for sure; and hopefully good food to go with. The avocado burger is a favorite of mine as well.

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Reviewed 13 February 2013

Live music, huge beers, and friendly hosts! This is a great spot if you're looking for a place to unwind after a busy day combing through the gift shops. :)

Thank k_wiffen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2013

Was great to be able to find a place to go hand out at night with my 17 year old son. Nice beer selection and wasn't too crowded. Enjoyed playing my son in ping pong, but wish they had a pool table instead!

Thank lsullyr92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

Der Hinterhof is a little gem just a couple blocks off the beaten path in der Town. It's a great place to unwind after playing all day, the brats are good and there's lots of beers of tap. You can also play some pingpong and let the kids make chalk drawings on the big wall. On the weekends they have live music in the beergarden!! And it's all pretty reasonably priced too... not a bad way to go in Leavenworth!

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    • Atmosphere
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    • Food
Thank Sean E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leavenworthy, Owner at Der Hinterhof, responded to this reviewResponded 23 June 2013

Thank you for capturing the essence of our beer garden!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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