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“Our Best Stay Ever” 5 of 5 bubbles
Review of Obertal Inn

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Obertal Inn
Ranked #5 of 17 Hotels in Leavenworth
Certificate of Excellence
Oakley
2 reviews
“Our Best Stay Ever”
5 of 5 bubbles Reviewed 15 July 2014

The room was large, well appointed, and very clean. The Hotel is located in town close to shopping and restaurants. The breakfast was excellent and there was lots of it for those with a hearty apatite. I would highly recommend this establishment to anyone staying overnight or much longer!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Willard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
Thank you so much for your enthusiastic review. We get all excited when our guests are thrilled.

If you have never read our Bio on our website, you may want to take some time doing that. We love this business and live for making our guest happy and contributing to their relaxation.

We appreciate you noticing this.

Thank you.

Sincerely,

Hans & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,671 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Port Orchard, Washington
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 14 July 2014

We stayed in one of the two bedroom condos across the street. It was 320.00 a night and we stayed for two nights. We realize that it is expensive because of the area and it was a place with a kitchen.

When my husband an I got there about 4:30 in the evening, we parked in the hotel parking lot to check in. We were immediately met with a person (blonde woman in her 40's to 50's) who walked out and told us we could not park there. We told her we were checking in as a party of 5 and came in and got our keys. She told us we could not park there two different times. I told her I understood that (our parents already had the one parking spot for the 6 person condo) there was only one parking spot. I understand that there is premium parking at times in Leavenworth, I just did not expect to feel accosted by the staff about the situation. I liked the condo (should have a washer /dryer for the price) but would not stay there again.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank teamSTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
Thank you so much for your feedback. We appreciate the time it took to share your thoughts.

There is never an excuse for rudeness and all of us here take our customer service very seriously. I spoke with Kim, who was on duty that night, and she was mortified. She never meant to come off as rude. I apologize to this guest as well - we never want to be perceived as rude. It's just not who we are.

Parking is very tight in Leavenworth, especially when we are sold out. Unfortunately there is only one spot for every room and every guest that arrives expects that spot to be there. We terribly regret that we came off as rude.

I was taken aback by the comment about the price. I honestly do not know many hotels where you get a VERY large (1,350sq.ft.) 2 bedroom suite for $320. With six adults, this group would have needed three rooms, The lowest rate for a room that weekend in all of Leavenworth would have been $149 per night. Three times $149 is roughly $450, a full $120 higher than the townhome. That would not have included a living/dining room and kitchen for all to gather. Even if only two rooms were used it would have been $298. For an additional $22 this guest had a lot of additional space to hang out together. We recognize $320 is a lot of money, but hopefully in this context everyone would agree that this is not an unreasonable rate.

Sincerely,

Hans & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
granite bay
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 14 July 2014

This was our first time staying at the Obertal Inn. Our room was clean , not too big. The toilet was real low to the ground. We went out to see the town during the day and we came back at 4 pm, our room still hadn't been cleaned , we traveled with friends - they stayed in the room next to us and there room also wasn't cleaned. So, I don't know what happened there. The continental breakfast was good- fresh fruits with all sorts of toppings to add to it, boiled eggs, a waffle maker with all sorts of toppings, yougart, bagels, cereal, granola, toast, orange juice, milk & coffee. Breakfast was served 8am-10am. So, if you had to leave early and catch a train - they didin't offer you any kind of breakfast. I think I would try another hotel next time we visit Leavenworth.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank teatime1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
We are always so disappointed when one of our guests indicates they would stay somewhere else when traveling to Leavenworth.

We apologize for running a little bit behind that day. We had a full turn with a lot of check-outs and some of the rooms took a little longer than typical. We are terribly sorry the room was not clean by 4:00pm. It is definitely not up to our standards. Fortunately this happens only a few times each year and is definitely not the norm.

When guests have to leave really early in the morning, we can definitely make a little tray of food to take to the room. Just let us know because we are all about customer service. Sadly we did not know this guest had to check out so early.

We do appreciate the feedback, however, and we are using it to reinforce the idea that we should know everything that is relevant to a guest's stay.

Sincerely,

Hans & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yakima, Washington
1 review
5 of 5 bubbles Reviewed 13 July 2014

We have stayed at the Obertal Inn twice this year and plan on going again before the year ends. This charming older inn is well run and maintained. The friendly owner is often on the property and the office staff is attentive and helpful. We arrived too early for check-in but they offered to text us when our room was ready (which was less than an hour). When we got to our room the air conditioner was already running, which we appreciated since it was a hot day in Leavenworth.The rooms are clean and the beds are very comfortable. There is WiFi, a large screen TV and electric fire place. Its central location is in walking distance from the main street’s shops and restaurants and they are dog friendly. A nice continental breakfast too!

Room Tip: Rooms 201 and 301 are over the office. They have small balconies that overlook the street and tend t...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
Thank you for you nice words about me personally. One of the things I love most about having my own little Inn is all the amazing people I have met over the years, many of whom I now consider friends.

Over the years our regulars have grown exponentially and it is really nice to see that. We very much appreciate your continued patronage.

Thank you.

sincerely,

Hans & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sequim, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 July 2014

This was our second stay at the Obertal Inn. We enjoyed being there again and we would heartily recommend the Obertal to anyone traveling to Leavenworth. It was a great and our friends enjoyed it also.



  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank squalbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
We appreciate you sharing your thoughts about our little Inn. and we sincerely thank you for bringing your friends.

As a small business owner we always work on creating that loyalty and it warms my heart when I read comments such as yours where you feel comfortable to say to your friends "stay at the Obertal Inn when visiting Leavenworth." It means the world to us.

Thank you

Sincerely,

Hans & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burien
1 review
5 of 5 bubbles Reviewed 10 July 2014

Love this place, we always stay here when in Leavenworth. It is a great value and if you stay on the third floor you have a fantastic view to the west. The town is pretty and the touristy shops are fun to visit.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
Thank you very much for having stayed with us time and again. Guests such as you make us successful.

Thank you!

Sincerely,

Hans & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonasket
1 review
5 of 5 bubbles Reviewed 9 July 2014

My stay at the Obertal Inn was very restful. It was quite and relaxing, and close to everything. My stay was for training with the Fire Department on Decontamination and the use of the equipment. After a day in HAZMAT suits it was so good just to sit on the deck and relax.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans M, Owner at Obertal Inn, responded to this review, 16 July 2014
Our hats go off to you and your colleagues. Fire is always a concern in the summer and every year we are grateful to the fire crews for their hard work and heroism.

We salute you!

We're glad you found the deck to relax on. Nothing like a cold beer on our beautiful deck.

Sincerely,

Hans & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Obertal Inn

Property: Obertal Inn
Address: 922 Commercial St, Leavenworth, WA 98826-1414
Phone Number:
Region: United States > Washington > Leavenworth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Business Hotel in Leavenworth
#5 Family Hotel in Leavenworth
#6 Romantic Hotel in Leavenworth
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Obertal Inn 2*
Number of rooms: 37
Official Description (provided by the hotel):
Please accept a heartfelt welcome as we invite you to spend a night (or two or three) at the Obertal Inn; we are one block from everything in downtown Leavenworth, also known as "Little Bavaria." Explore the shops, enjoy fine European cuisine and soak up the tranquility of our beautiful village.Our tastefully appointed guest rooms have two Queen or one King bed. All rooms have a small refrigerator, microwave, hair dryer, coffee maker, and LCD TV. High speed wireless internet is free for hotel guests and is available in every room. All King rooms have electric or wood burning fireplaces and have a 37” LCD TV with a Blu Ray DVD player. Two King rooms have Spa Tubs in the room to enjoy a luxurious soak after your busy day. Wake up to breathtaking mountain views and enjoy a wide variety of foods on our breakfast bar. ... more   less 
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Also Known As:
Obertal Hotel Leavenworth

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