We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best inclusive breakfast ever, but check-out staff rude” 3 of 5 bubbles
Review of Icicle Inn at Icicle Village Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Icicle Inn at Icicle Village Resort
Ranked #6 of 17 Hotels in Leavenworth
Certificate of Excellence
Dallas, Texas
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Best inclusive breakfast ever, but check-out staff rude”
3 of 5 bubbles Reviewed 3 March 2014

Booked for Presidents Day weekend, guess that is why the rooms were so pricey. Or maybe they are that way all the time in this town. The room was good, beds comfortable. Quite a bit of snow that weekend, but they were good about cleaning the lot. We had never been to this town, very beautiful. We looked at the hot tub, but did not partake given you had to go outside and it was freezing. The breakfast was the best inclusive we have EVER had at a hotel!

As far as value, I guess $200+ room is to be expected in ski country.

The one issue we had was that the in-room hair dryer would not work. Not a fun state for 3 girls, all with wet hair, and nothing to help dry in the dead of winter. We tried resetting the dryer, tried resetting the breaker, etc... no go. When I checked out, I mentioned that the included dryer would not work. She commented that she wasn't sure why that would be, and it was like she was blaming me/us for it not working or breaking it. Not only did she not offer a credit of any amount, but I was faced with an attitude when I was trying to report a problem mainly so that it could be fixed for the next person. I'm guessing it will not be fixed, as she made no note that I could tell. She also said she would add on my BW #, and that was not done either. So whoever was working the desk on Feb 16 at checkout time, should be fired, IMHO.

  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank linda g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

904 reviews from our community

Traveller rating
    517
    284
    75
    19
    9
See reviews for
325
298
11
115
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Poulsbo, WA, United States
1 review
4 of 5 bubbles Reviewed 27 February 2014

My family and I recently stayed at the Best Western Plus Icicle Inn in Leavenworth when we decided, rather last-minute, to go away for a couple of days to ski and go tubing. We found the hotel to be very clean and nice, the staff helpful and friendly, and we had a very positive experience there. It completely met our needs, and we had a great time.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Christian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses Lake, United States
1 review
5 of 5 bubbles Reviewed 26 February 2014

So my daughter and I decided almost immediately upon arriving @ Icicle Inn that we needed to book another night. We had an AMAZING time from the start. The check-in staff was so friendly and helpful offering multiple suggestions for recreation and dining for any kind of budget. We signed up for 90 minute "Swedish Massages" which were amazing, and not to pricey. We tried making an agenda for the rest of our trip, but we quickly learned we needed to just go with it, we never ran out of things to do or see, people to talk with, In fact we are planning a Summer Stay already!!!

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Melyssa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camas, Washington
Level Contributor
281 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 23 February 2014

We came in during Presidents day weekend. Hotel was quite busy and lots of guests checking in. Check in went smoothly. Our room was located on the third level and had two beds and a pull out sofa chair for one of the kids. Beds were comfy and room was clean. Wifi worked well and our trip to the hot tub was a good one. Large hot tub and we were snowed on twice in two days while sitting in the hot tub. That was fun. Breakfast was meh. I would recommend hitting the town and getting breakfast there. Good to stop in and grab some fruit though before heading out to breakfast. We got snow dumped on us and the hotel did a great job keeping the parking lots clear and easy to drive through.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank joshuaelee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle, United States
1 review
4 of 5 bubbles Reviewed 22 February 2014

Great breakfast value, free DVD use, covered outdoor pool and spa, convenient to snow activities--perfect for a family of four with young children, and not too crowded even in the middle of mid-winter break

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Warren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

Great hotel. A short walk from the town and well worth the extra minutes to walk. Restaurant was very good - dinner was excellent. Breakfast is adequate. Room was great. Service was impeccable. I am adding more words because I have to reach 200 characters.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 February 2014

My husband and I stay at this hotel every time we go to Leavenworth. We absolutely love it here, I'm a travel agent so I have fairly high standards. The staff is incredibly friendly and so helpful. Definitely recommend this hotel!!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Christina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Leavenworth hotels
0.7 mi away
Bavarian Lodge
Bavarian Lodge
#1 of 17 in Leavenworth
5.0 of 5 bubbles 1,645 reviews
0.4 mi away
Enzian Inn
Enzian Inn
#2 of 17 in Leavenworth
4.5 of 5 bubbles 855 reviews
0.8 mi away
Obertal Inn
Obertal Inn
#5 of 17 in Leavenworth
4.5 of 5 bubbles 1,671 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Pension Anna
Hotel Pension Anna
#4 of 17 in Leavenworth
5.0 of 5 bubbles 616 reviews
0.0 mi away
Aspen Suites at The Icicle Village Resort
0.3 mi away
Fairbridge Inn & Suites
Fairbridge Inn & Suites
#12 of 17 in Leavenworth
3.5 of 5 bubbles 393 reviews
Show Prices
Show Prices
Show Prices

Been to Icicle Inn at Icicle Village Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Icicle Inn at Icicle Village Resort

Property: Icicle Inn at Icicle Village Resort
Address: 505 W US Highway 2, Leavenworth, WA 98826-9007 (Formerly BEST WESTERN PLUS Icicle Inn)
Phone Number:
Region: United States > Washington > Leavenworth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Leavenworth
#6 Family Hotel in Leavenworth
#8 Romantic Hotel in Leavenworth
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Icicle Inn at Icicle Village Resort 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Icicle Inn at the Icicle Village Resort is Leavenworth's full service resort with JJ Hills Fresh Grill for all our in-house dining as well as complimentary full breakfast for all of our guests. Alpine Spa is our full service spa with individual and couples services, Icicle Junction Activity Center includes an 18 hole miniature golf course, arcade games, a 75" projection big screen so you can keep an eye on all your sports teams while on vacation, the Connections Café in the Junction offers deli items all day with beer and wine choices as well. Our seasonally enclosed swimming pool is heated for year around swimming. Enjoy complimentary hot breakfast buffet and much more. With full service catering and over 9,000 square feet of meeting space groups find the resort to be a perfect gathering spot in the center of Washington. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, Odigeo, Agoda and Travel Republic (UK) so you can book your Icicle Inn at Icicle Village Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Icicle Hotel Leavenworth
Best Western Icicle Hotel
Best Western Leavenworth
Leavenworth Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing