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Review of Quality Inn

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Quality Inn
Ranked #9 of 16 Hotels in Moses Lake
Reviewed 18 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Paula S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Linda R, General Manager at Quality Inn, responded to this reviewResponded 28 August 2014

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Reviews (284)
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119 - 125 of 284 reviews

Reviewed 17 August 2014

Our room (201) had everything we needed - TV, internet, microwave, fridge, hairdryer. Breakfast every morning:) Washer and dryer in hotel. What made this place especially nice was the very friendly staff - everyone was so nice to us, very welcoming, accommodating and pleasant - Linda and Joanne at the front desk, the housekeepers, everyone! Our room and bathroom were clean, and it was so nice to come back every day to a smiling face at the desk! Thank you very much.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank gobluegirl14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, General Manager at Quality Inn, responded to this reviewResponded 28 August 2014

Thank you for taking the time out of your busy schedule to post a comment about your stay here with us at Super 8, Moses Lake. I am so glad to hear that you enjoyed your stay and that my staff made you feel at very welcomed and they were accommodating. I hope you had a safe trip home. If you are ever in the area, I hope you stop in. God bless and take care.

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Reviewed 17 August 2014

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank James B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Linda R, General Manager at Quality Inn, responded to this reviewResponded 23 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 August 2014

Moses Lake is a lovely town and the summer is just awesome there to get away from the city crowd and busy lives. They day we checked-in the hotel looked under staffed. Although they were always polite and while it took longer to checkin, we knew what was happening. Rooms & bathroom were clean, no noise or any other complaint to be honest. The breakfast had a waffle machine which was a highlight for me, however the breakfast arrangements looked little dwarf in front of some other Super 8s I have stayed at.

All in all a good experience, I would stay there again if I am in the area.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TheCuri0usOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, General Manager at Quality Inn, responded to this reviewResponded 23 August 2014

Thank you for choosing to stay with us here at Super 8, Moses Lake. In the hotel business you can never tell when you will need extra staff or not. I do apologize for the slow check-in time. I will look into rescheduling my staff in the summer time. I am glad that you like our waffles. Most of our guests will agree with you on them being the highlight of our breakfast. We are trying to make changes to our breakfast that will please everyone. We hope the next time you are in the area you will stay with us again.

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Reviewed 6 August 2014

It's not a luxury hotel but the staff makes you feel as if you were staying in one. I would rather stay in a moderate priced hotel and be treated like family then stay in a luxury hotel where I am simply a number for the staff to suck up to for tips I was treated great and they were genuine not fake individuals telling me what I want to hear. The rooms were clean, front desk agents were more than accommodating and the other guests were approachable. No one seemed to think they were better than anyone else which is what you get at the "higher end" hotels. Everyone had a smile on their faces and it was an all around great atmosphere. I would definitely stay there again and so would my friends and family. I felt safe and secure and among friends during my stay there. Thank you super 8 for making my stay something to remember. The general manager is awesome and the owner was even on site working among his employees, it was a welcomed site. Super 8 is all about the guests every day all day!

Room Tip: Even though you are not provided an elevator I would definitely recommend the second floor. clean, q...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Miana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, General Manager at Quality Inn, responded to this reviewResponded 23 August 2014

I would like to start off by thanking you for taking the time out of your busy schedule to post a comment about your stay. I am so glad to hear that my staff was able to meet your every need.My staff is most definitely the best in town hands down. I train my staff to treat our guests as they would like to be treated. We are looking forward to have you, your friends and your families return visit to Super 8, Moses Lake. May God bless you and keep you safe!!

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Reviewed 5 August 2014

Rolled into town about 9 PM Saturday. Joanne was at the front desk answering the phone every 20 seconds from people looking for a room. Every hotel in the area was booked up & she checked us in at the same time. She was alot of fun and very efficient! The daytime desk person that checked us out was equally fantastic! You have a great staff here! Would stay here again.

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank sevenbundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, Front Office Manager at Quality Inn, responded to this reviewResponded 22 August 2014

I would like to thank you for posting a comment about your stay here at Super 8, Moses Lake. We share your comments with our entire staff so they know how they are doing. I feel that I have the BEST STAFF in Moses Lake and i am glad to hear that they took great care of you during your stay. We are looking forward to you staying with us in the near futurn. Have a great day.

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Reviewed 3 August 2014

I stayed here because I was taking a road trip and wanted to keep my budget down. Cons: This place looks very old and cheap. I was a little worried when first checking in because the stair wells looks dirty, but they seemed to be cleaner the following days. My room smelled like a smoking room. Pretty gross for a non-smoker. Pros: Price, It was the cheapest hotel in the area, which is very low for the time of the year. Close to the freeway. Room was fairly clean.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Service
Thank Chawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, Front Office Manager at Quality Inn, responded to this reviewResponded 22 August 2014

Thank you for staying with us and posting a comment. These days everyone is very busy and it is helpful when our guests take the time to comment on their stay. We share your comments with our entire staff so they know where they need to improve. We hope the next time you are in the area you will stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 449 Melva Ln, Moses Lake, WA 98837-2989 (Formerly Super 8 Moses Lake)
Phone Number:
Region: United States > Washington > Moses Lake
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in Moses Lake
Price Range: £44 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Super 8 Moses Lake
Super Eight Moses Lake
Moses Lake Super Eight
Moses Lake Super 8

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