The rooms are clean, well equipped, and spacious. The location is near I-90 with easy access. They serve a good typical breakfast.
Our only negative was the staff. We thought of it as "benign neglect." The were pleasant enough but just didn't seem interested in helping guests. For example, the food at breakfast wasn't maintained so many containers were empty quite a long while. Another example, when we wanted to check out, the staff was outside smoking. When I went out there to say I wanted to check out they told me just to leave the rooms cards on the front desk, and remained outside smoking.
There were other instances of not caring. It's too bad, because if the staff took an interest in helping guests this would be a wonderful hotel.
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- Also Known As:
- Comfort Suites Moses Lake Hotel Moses Lake
- Moses Lake Comfort Suites