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Best Western Plus Oak Harbor Hotel and Conference Center
Ranked #1 of 4 Hotels in Oak Harbor
Certificate of Excellence
Lakebay, Washington, United States
Level Contributor
81 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“a no orca trip”
3 of 5 bubbles Reviewed 20 June 2014

the hotel itself was nice, the bed and the pillows were horrible. At the end of our trip my back was killing me. I did not sleep well at all. The mattress was way too hard and the pillows had no substance to them. The second day when the room was cleaned, they forgot to give us our towels. The staff were very nice.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 21 June 2014
Hi Sharon M, we appreciate the comments you provided regarding your stay at Best Western PLUS, we do apologize for not exceeding your expectations, we will review our procedures and modify them to correct deficiencies you noted. Thank You Sharon M and we hope you will stay with us again.
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437 reviews from our community

Traveller rating
    166
    203
    49
    15
    4
See reviews for
133
164
28
64
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Burnaby, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

The BW in Oak Harbor was very clean, the room was spacious and comfortable. The provided hot breakfast had several nice items on the menu. Staff was always courteous and friendly. It a was quiet and comfortable stay. Pool area could have been larger though.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mervin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 21 June 2014
Hi Mervin M, Thank You for posting this review. We are thrilled that you found the BW in Oak Harbor to be very clean and comfortable. We do hope you will stay with us when you return to Oak Harbor. Thanks Again.
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Sioux Falls, United States
1 review
5 of 5 bubbles Reviewed 14 June 2014

Rooms were very large and nice, comfortable beds. Outside pool too cold to use, but outside hot tub was clean and warm. Breakfast was very good with lots of food choices both hot and cold. Location was on main road, but very quiet rooms,

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 15 June 2014
Hello Cindy M, Thank your for staying at the Best Western PLUS. We sincerely appreciate you taking the time to complete a review and provide comments. You indicated the pool was too cold, we will quickly investigate the cause and immediately resolve it. Thank you for also pointing out the rooms were very large with comfortable beds and breakfast had several food choices (hot and cold). Cindy M, once again we THANK YOU and invite you to visit us again soon.
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Camano Island, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

We enjoyed a nice mini-vacation stay at the Oak Harbor Best Western. The room was spacious enough, clean enough, and the AARP rate and service were good. The bedding and pillows were not that good, and we found a dead small spider in our bed upon waking the last two mornings, which we got a not-so-impressive response from the front desk at checkout. Otherwise, however, this is a pretty well-maintained facility with a heated pool, very nice Chinese restaurant right out front, and a fairly nice continental breakfast. We thought it was better than average in spite of the few negatives noted. We would stay there again.

Room Tip: Internet was sketchy on bottom floor and were switched to top, third floor, and it worked fine.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 9 June 2014
Hello Charles A, with many hotel options available to you we appreciate you selecting the Best Western PLUS to stay at. We are thrilled that you found the room spacious and good service being provided by staff. Thank you for submitting a review and we will definitely utilize it to assist with making improvements.
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Camano Island, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 June 2014

We stayed here because we were visiting the Blue Fox Drive-In (highly recommend!!) and did not want to drive home in the very early morning hours tired. We were able to check in early without any issues, kids played in the pool and hot tub - had a great time! The rooms wasn't anything to write home about - not much for color (browns and golds). It was disapponting that there was not a vanity area outside of the bathroom so only one person could get ready at a time. The windows are thin so you can hear the traffic on the street and the drapes do not close so we were woken up too early by the sun coming through. We would probably stay again because of the location.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Patty N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 3 June 2014
Patty N, Thanks for completing a review and sharing your experience. Your comments are sincerely appreciated. We will use your review to assist with improvements in the areas you mentioned. Thank you again and We hope you will stay at the Best Western PLUS again soon.
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Renton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 June 2014

They have great accessibility for wheelchairs, and their rooms with queen beds are the best for people who use mobility aids. I am in a long power wheelchair and had no difficulty getting around in our room nor in the rest of the facility. The staff was superb in meeting the needs we had do to my disability. We love this Best Western better than any other one we have stayed in. WE WILL BE BACK TO STAY AGAIN!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Karla N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 3 June 2014
We would like to THANK YOU Karla N for staying at the Best Western PLUS. We are thrilled that you found the staff to be superb and there was great accessibility for wheelchairs. We invite you to come back soon and often. Again, THANK YOU so very much Karla N for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnaby, Canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

We chose this hotel because it appeared to be the best choice available among those we found online. Our room was clean, but had a smell that indicated someone must have smoked in the non-smoking room at some point. Not ideal, but not worth changing rooms about. Lots of space in our room, wifi worked fine, free breakfast was adequate but breakfast room is pretty small. Go early if you want a seat. We paid about $175 US on a Saturday. Would have rated higher if price was a bit lower to reflect the fact it's an older property without much in the way of amenities to justify the high rate.

  • Stayed April 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Carryon86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C S, General Manager at Best Western Plus Oak Harbor Hotel and Conference Center, responded to this review, 2 June 2014
Carryon86, Thank You for sharing your experience of being a guest at Best Western Plus. We do appreciate all of you comments and they will assist us as we continue to improve. Thank you, we do hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Oak Harbor Hotel and Conference Center

Property: Best Western Plus Oak Harbor Hotel and Conference Center
Address: 33175 State Route 20, Oak Harbor, Whidbey Island, WA 98277-8713 (Formerly BEST WESTERN PLUS Harbor Plaza and Conference Center)
Phone Number:
Region: United States > Washington > Whidbey Island > Oak Harbor
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Oak Harbor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Oak Harbor Hotel and Conference Center 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Oak Harbor - Whidbey Island Located 1 mile from NAS Whidbey Island, Base 6 miles from deseption pass bridge. AAA 3 diamond hotel and China City Restaurant is located on the property. King and queen bed rooms are available. Go whale watching or sit on one of the many beaches located on the north end of Whidbey Island. Rates vary. ... more   less 
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Also Known As:
Best Western Harbor Hotel Oak Harbor
Best Western Oak Harbor
Oak Harbor Best Western

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