We purchased a groupon without thoroughly researching the property, which I will not do again. Before we arrived I contacted the hotel to ask about upgrading from a 1 bedroom to a 2 bedroom, the staff was very helpful and promptly answered my questions. When we arrived and entered our room I noticed it was old and in need of renovations, but at first glance seemed ok. Until we tried to exit our room... we realized that we were locked in! The door had malfunctioned forcing my husband to climb out of the window. We notified the office and they were able to fix the problem. We then discovered that the toilet only flushed half of the time and when it did, it ran for hours. The refrigerator made an awful sound all day and night. The kitchen was not stocked with anything needed to make a complete meal and what really pushed it over the edge were the fleas that I found in the beds! This was the worst hotel experience I have ever had, forcing us to check out after the first night. I would have said that the only thing this place has going for it is the staff, but I've changed my mind even on that. After requesting a refund for the night we didn't stay, they offered me another two night stay. After declining and requesting my money back, there has been no response.
- Official Description (provided by the hotel):
- The Ocean Shores Inn & Suites is a condominium hotel - condos with daily and weekly rentals. Available units range from studios to one, two and three-bedrooms. Most units come fully equipped with full size kitchens. Many units include fireplaces. Heated indoor pool and heated seasonal outdoor pool. Walking distance to the beach, shopping and restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, HostelWorld, Expedia, Booking.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Ocean Shores Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ocean Shores Inn And Suites
- Ocean Shores Hotel Ocean Shores