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“Off season this was good value”

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Shilo Inn Suites - Ocean Shores
Ranked #5 of 14 Hotels in Ocean Shores
Certificate of Excellence
Cheltenham
Level Contributor
126 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Off season this was good value”
5 of 5 bubbles Reviewed 10 November 2013

We were directed to this hotel by the visitors centre half an hour away. it was well worth the drive. the room had a balcony facing the sea and was divided into a small sitting/dining/kitchen area with working fireplace, bedroom and bathroom. The only worrying thing was a television in the toilet - we would not have touched it or the controller!! The staff were lovely and the restaurant was reasonable but not outstanding.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betty N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 16 December 2013
Dear Betty,

We are so happy you enjoyed your stay with us. We look forward to seeing you and your family again in the near future. Thank you for taking the time to let us know about your experience as our valued guest.

Nikki Hoggan,
General Manager
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701 reviews from our community

Traveller rating
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    47
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (237)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Moses Lake, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 9 November 2013

Staff a little unprofessional. Food not so great. Room was nice. From past experience, ate meals out, except for a couple of midnight snacks. I probably wouldn't stay there by choice - was there for conference.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Portia2272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 16 December 2013
Dear Portia,

Thank you for sharing your thoughts with us. We certainly do care that you enjoy yourself when you stay with us, and we strive to train our staff to be warm, courteous, and helpful at all times. If you would like to call me, I would be pleased to talk with you more about the unprofessional behavior you experienced while here, and I will be able to use your thoughts as a training tool. It sounds like you did not have meals here because of a prior experience, but I can assure you we have made management and staff changes that have made a positive impact on the dining experience. I am sure that the next time you stay with us, you will see for yourself that our restaurant has greatly improved.

Nikki Hoggan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
1 review
5 of 5 bubbles Reviewed 3 November 2013

I stayed in this hotel as part of a group. I'm not sure what I was expecting, but it wasn't a double-queen suite, with a little kitchen area (with microwave, fridge and faux fireplace), and a large window and a glassed door to a balcony that showed me the ocean I love. Apparently, all the rooms have ocean views!

I'm not the kind of guy who goes to a hotel to watch TV but there were 3 TVs in the room (one in the bathroom, one in the kitchenette, and the obvious one in front of the beds).

The staff was terrific and cheerful. Almost like they enjoyed working there. They even laughed at my jokes, which my family can tell you is a trial at best.

I've told my group that this hotel is a deciding factor if we have another event in the area. It's definitely on my short list of preferred hotels. Thank you so much for the memory!

  • Stayed November 2013, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RussGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilohotels, Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 4 November 2013
Dear Russ,

Thank you for your comments about your stay with us. We are happy you were pleased with your guest suite and our wonderful staff. We feel very fortunate to have the staff that we do, who focus on the comfort and excellence of service to our guests. We look forward to seeing you again in the near future.

Sincerely,

Nikki Hoggan
General Manager
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Tacoma, Washington
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

The Shilo Inn at Ocean Shores may not be a 5 star resort, but the staff is! The room we stayed in (426) had a deck, a fireplace, a mini fridge and a microwave. I stayed with a few other women for a conference. We called and requested more towels which were delivered within 15 minutes. We ordered coffee be delivered in the morning (this was a special request) and it was on time! I was quite happy with the service we received while staying and am happy to return next year!

Room Tip: I believe all the 4th floor rooms are mini suites with decks and views of the ocean.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MKGirl-GoingMyWay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilohotels, Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 29 October 2013
Dear MKGirl,

Thank you for letting us be the host for your recent conference. We love having groups stay, and we especially enjoyed it when your group visited us. We are so happy that everything was to your liking and we look forward to your next visit with us!

Nikki Hoggan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bothell, Washington
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 20 October 2013

Spent two nights at this hotel. Most of the staff was very nice, but the bathroom and the counter area adjacent are very dated and need maintenance more than anything else. The vending machines are very expensive even for a soda and the room could have been a bit cleaner. The keys also locked us out of the room 3 hours prior to check out, we had to have a maid let us into the room to gather our belongings so we could leave, when I asked about this, they blamed it on my wallet- really? All three of us had the same problem so all of our wallets must have been bad! It made us late to our next destination. No valet help with baggage etc..... For the price, I expected a bit more.

Room Tip: Inspect your room before you "check in" stay away from elevators!
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sgrosvenor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilohotels, Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 29 October 2013
Dear sgrosvenor,

Thank you for your comments regarding your stay with us. So happy to hear that our staff was pleasing and helpful to you. We do have maintenance staff here 24 hours a day, so when you need maintenance in your guest room please don’t hesitate to let us know. We will fix the issue promptly! The same goes for housekeeping. If there is ever an issue in your room all you have to do is call the front desk, and it will be taken care of within minutes. Sorry about the keys not working the second day. Many times the key will be put in a pocket or purse touching a cell phone, and that seems to deprogram the key.

Thank you for visiting us, and we hope to see you again soon.

Nikki Hoggan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 19 October 2013

The Shilo Inn in Ocean Shores, WA might not be the swankiest hotel in the area but it has two amazing reasons to stay there.
1. Every room has a balcony with the view of the ocean
2. The hotel is right next to the beach access road. You can walk down the road or drive your car right onto the beach!

While the hotel is dated -- the rooms are spacious and clean. The price is reasonable! I use to take my boys here when they were little so to me it holds good memories.

My husband & I went here recently -- we stayed on the 3rd floor. We saw deer munching on the grass right below us. (Over all -- we counted 14 deer in Ocean Shores over 2 days.) Mr. Raccoon even plodded down in front of us! What fun.

Every staff employee was so friendly. When we needed extra towels -- we had them within 10 mins. While I wish it was updated with more modern furnishings -- I can't complain about anything!

Room Tip: Choose the 3rd or 4th floor -- you'll have even a better view of the ocean.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Teach4Jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilo I, General Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 21 October 2013
Dear Teach4Jen,

Thank you for your great comments. We love it when we hear that our guests enjoy what we take such pride in offering: A beautiful ocean view, cleanliness, affordability, and friendly helpful staff. We hope to see you and your family again in the near future.

Sincerely,

Nikki Hoggan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 13 October 2013 via mobile

I saw in a previous review that the hotel was built in 1995, but it definitely felt even more dated than that. Kitsch doesn't even begin to cover it. However...the room was spacious, the staff was friendly. Rick, in the bar, was especially helpful...although difficult to hear him over the older gentlemen on the piano, violin, and bongos playing equally dated show tunes. We eventually decided to take an attitude of embracing the cheesiness and it helped. Would I stay here again? Most likely if it were again a spontaneous trip and everything else in Long Beach was full. Would this ever be my destination of choice? Definitely not....unless I was jonesing for bland food, cheesy etched glass, and 80's decor.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ellisd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilo I, General Manager at Shilo Inn Suites - Ocean Shores, responded to this review, 16 October 2013
Dear Ellisd2,

Thank you for your visit. We get many compliments on our hotel and restaurant, and many people comment that they love coming here. Beauty is in the eye of the beholder though, and we hope that you will indeed visit us again. We are happy you enjoyed your spacious room and found the staff and Rick in the bar friendly and helpful. Thank you for your comments.

Sincerely,

Nikki Hoggan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites - Ocean Shores

Property: Shilo Inn Suites - Ocean Shores
Address: 707 Ocean Shores Blvd NW, Ocean Shores, WA 98569-9593
Phone Number:
Region: United States > Washington > Ocean Shores
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ocean Shores
#3 Romantic Hotel in Ocean Shores
#4 Family Hotel in Ocean Shores
#5 On the Beach Hotel in Ocean Shores
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Shilo Inn Suites - Ocean Shores 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Located in beautiful southern Oregon off Interstate 5 at Exit 30 is the 48 room, Shilo Inn. Medford enjoys a desirable climate year-round and the Rogue River, parks and theaters are nearby with lots of activities and planned adventures just waiting for guests of the Shilo Inn - Medford. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Ocean Shores Hotel Ocean Shores
Ocean Shores Shilo Inn

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