Ocean Beach Roasters décor and ambience is great. You walk in, are greeted and see delicious baked goods on display. There are plenty of tables by the windows and in the upstairs loft. We stopped in twice. The first time we did the wine tasting. All was good with the exception of the staff pouring himself a taste and drinking it with us. (We have never seen that before). The next morning we came in for coffees and baked goods. The baked goods did not disappoint, however the coffee sure did. It wasn't being made properly and it was very weak. Being Starbucks coffee drinkers, and having worked years at a coffee roasters, one person in our group talked to the staff about it and offered (friendly) suggestions on making espresso. The reaction to this was mixed: the young man said to give the young woman a break since it was her first day. There was resistance to the comments yet they made new coffees for two people in our group (there were 6 of us). He thanked us for the comments on the way out, but really should have made us all new coffees or given us a coupon for next time we came in. That's just common sense customer service. One last note: we had a variety of the baked goods, but the other customers' soups and sandwiches looked delicious. Owners: Train new employees on the art of making espresso and we'll be back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.