We stayed here in November 2013 and booked a Family Junior Suite. The hotel is well decorated in a great location. The hotel started its transition from Phoenix Inn to a Doubletree in late September and is still trying to work out a few problems. It was disconcerting that every time I had a problem I was told it was because they were changing over to a new system.
Once those issues are resolved it will be a great hotel. Whenever we had a problem the staff responded quickly to try and solve the issue. The front desk staff with Leah, Kattarin and Meghan really worked hard to make sure we had a good stay. We were grateful they had a great staff working for them. The hotel should congratulate these women for all time they spent trying to help us. I had a discussion with Ms. Harvey, Front Office Manager, about my issues and they were resolved to my satisfaction quickly.
The breakfast was good, with waffles, biscuits and gravy, eggs, muffins, etc. We had three adults so we booked the Family Suite. Next time I would book two rooms instead. This suite is perfect for families with small children since it has one bedroom and another bed in an alcove. I misread the description and thought we were getting two bedrooms so there was no door or window in the second "bedroom". So, if you are looking for a secure room to watch over your children the Family Suite is would be great. If you are looking for two bedrooms and privacy between those rooms, book two separate rooms.
And, of course, my husband and my mother really enjoyed those Doubletree Chocolate Chip Cookies. We never heard anyone in any of the other rooms so our walls must have done a great job of holding down any noise!
I would stay here again.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Olympia hotel located in downtown Olympia in Washington State, just minutes off of I-5. Our hotel is near Olympia, Washington’s major attractions including the Downtown Waterfront area, Percival Landing, and the award winning Hands-On Children’s Museum. The hotel is just across the street from Budd Inlet of the Puget Sound. ... more less
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- Also Known As:
- Phoenix Inn Suites Olympia Hotel Olympia
- Phoenix Hotel Olympia
- Olympia Phoenix Hotel