I recently had reservations at this property for a conference and wound up having to cancel my reservations due to a family emergency. I had several packages being delivered for a conference and upon canceling my reservation, I asked Willie at the front desk how to go about getting my packages returned.
Willie handled everything from the cancelation to calling me and alerting me that all of the boxes had arrived. He then promptly returned them to me all while showing compassion for my family predicament.
This level of service seems to be much harder to find than 20 years ago, but it is certainly appreciated and does not go unnoticed.
Thanks to all!
- Official Description (provided by the hotel):
- Enjoy the features at Pasco’s Award-Winning All-Suite Holiday Inn Express & Suites. Whether it is business or pleasure that brings you to the Tri-Cities, the Holiday Inn Express & Suites Pasco is a perfect fit. We offer spacious accommodations with all suites featuring a living room, 37-inch flat panel TV, wet bar, microwave, mini fridge, and in-room coffee. With the hotel's location in Pasco, enjoy nearby shopping, restaurants, Gesa Stadium or T-CYSA Soccer and TRAC Softball Complex, or boating on Columbia River. Visit the charming nearby wineries, golf courses, farmer’s market, or shop until you drop at Columbia Center Mall. The Columbia River hosts hydroplane races during the summer. Just a few steps from the hotel, you will find the TRAC hosting conventions, conferences, or tradeshows. Don't miss a chance to see the Bechtel National Planetarium at CBC, or for the outdoor enthusiast enjoy Sacajawea State Park, Badger Mountain when you are in town. With free Wi-Fi access, Business Center, and over 8500 square feet of meeting space with catering, corporate travelers find this hotel the perfect choice. We conveniently offer complimentary shuttle service to the Tri-Cities Airport and surrounding areas. Guests enjoy easy access to major area employers, such as Tyson Foods, Budweiser, Lockheed Martin, ConAgra Foods, BNSF, Resers, Boise Cascade, John Deere, Case IH, Amazon, Hanford, WSU, and Columbia Basin College. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel Pasco
- Holiday Inn Express And Suites
- Holiday Inn Pasco
- Holiday Inn Express Pasco
- Pasco Holiday Inn