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“Great location - close to water, shops & restaurants”
Review of Swan Hotel

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Swan Hotel
Ranked #2 of 11 Hotels in Port Townsend
Certificate of Excellence
Reviewed 31 July 2011

We were pleasantly surprised when we saw our room at the Swan for our last minute getaway. We booked the last room available online earlier in the week on the ground floor. It was a smaller room but perfectly fine for the two of us. We heard a little noise from the above room but that's to be expected. The weather was gorgeous and the fan in the room worked fine for the temperature outside - not sure how it would be on a warmer day but it worked well for us. The location is walking distance to the town, shops and restaurants. We would definitely stay here again but maybe try the 2nd floor room to get a view. Although we didn't have a view from our room the hotel location more than made up for it and parking was directly in front of our room.

  • Stayed: July 2011, travelled as a couple
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1  Thank holoholokai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 - 237 of 268 reviews

Reviewed 26 July 2011

This was the first time that we stayed at the Swan. We usually stay at their other property - The Bishop - but were looking for something closer to the water. We were happy with recent stay at the Swan.

We had a second floor room with a balcony facing downtown. As some of the other reviews indicated, you do hear some noise from adjoining rooms. But it was not loud enough to spoil our stay (we were able to sleep soundly each evening).

While we did not have a water view, the water was close enough for us to enjoy. We ended each evening with an ice cream cone/cup of coffee and a walk by the docks and the Wooden Boat Foundation bldg.

  • Stayed: July 2011, travelled as a couple
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1  Thank ABTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2011

We drove to Port Townsend on whim on Forth of July weekend. After pulling into town we checked out some hotels and found The Swan Hotel. The staff was very friendly and let us look at the two different rooms before committing. Their rates were the same as some of the more non desirable places and for a small fee let us have the dog. Stayed on the first floor so it was a little bit noisy from up above. Will definitely be going back again!

  • Stayed: July 2011, travelled as a couple
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1  Thank nachokitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDobie, Manager at Swan Hotel, responded to this reviewResponded 7 October 2011

We’re glad to hear that you enjoyed our clean, affordable, dog-friendly rooms at the Swan Hotel. We are in the process of updating the sound-proofing in our rooms and suites, so that your next visit is even quieter and more comfortable for you.

Thank you for your review!

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Reviewed 23 June 2011

It was good value and very friendly.
We had a room on the first floor of the main builing, which was sunny, with a partial water view. We were able to store our tandem safely.

  • Stayed: June 2011
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1  Thank Patvjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

My wife and I recently stayed at the Swan with our 14 year old dog. Our room was spotless and more than adequate for our needs. The Swan is right downtown near the water and close to everything so walking to restaurants etc. was no issue. The real bonus for us was the dog bed, dog treats and toys that were provided. It was just the sort of attention that will bring us back again.

  • Stayed: June 2011, travelled as a couple
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1  Thank WilleyinVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2011

Wow. We just stayed for two days in downtown Port Townsend at the Swan Hotel near the the recently build Maritime Center, at the end and quiet side of the Water Street, near the marina. Great location as our weekend cycling hub. Two of us plus our dog, Smokey. Nicely decorated and clean room at a fair price. Helpful innkeepers who provided us with concierge -like quality service. We even got doggy goodies. We will return and we recommend it to visitors who want value, location and first class service.

Room Tip: each room have its pluses, ask...
  • Stayed: May 2011, travelled as a couple
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1  Thank NormL_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2011

Pro: good location (downtown); nice cleaning staff.
Con: Rude management; walls that do not separate the bathroom and the room in the cottages (lack of privacy and inadequate ventilation); insufficient cleaning when staying for longer periods of time; no one available after check-in to answer questions, help with lock-outs, etc.; no views; overpriced for what they offer.

  • Stayed: February 2011, travelled as a couple
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4  Thank Kathy82592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDobie, Social Media Coordinator at Swan Hotel, responded to this reviewResponded 27 August 2011

Thank you very much for your feedback. Your comments are greatly appreciated, as they help us to improve our service and maintain our goal of providing high quality, affordable accommodations in Port Townsend. Firstly, I’d like to offer our sincerest apologies that your stay here at the Swan wasn’t up to your expectations. We pride ourselves on giving each of our guests the very best hotel experience and deeply regret that you feel you did not receive this. We take full responsibility for any failure on our part to achieve our goal of making you feel welcome, at-home and appreciated, but please be assured that any such failure is not intentional.
For any additional questions during your stay, housekeeping or otherwise, you can the Swan front desk from 8am till 10 pm. During the nighttime hours, you can always call the front desk at the Bishop Victorian Hotel, our sister hotel two blocks down, where an Innkeeper is on the premises 24/7 to assist you with any concerns, emergencies, lockouts, etc.
Hopefully our sincerest apologies have been relayed in this reply. Again, we greatly appreciate your business and honest feedback, and we look forward to making your next stay with us a pleasant and comfortable experience.
Sincerely,
The Swan Innkeepers

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Additional Information about Swan Hotel

Address: 222 Monroe St, Port Townsend, WA 98368-5709
Region: United States > Washington > Port Townsend
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 11 Hotels in Port Townsend
Price Range: £93 - £152 (Based on Average Rates for a Standard Room)
Number of rooms: 13
Official Description (provided by the hotel):
The Swan Hotel, located adjacent to Hudson Point Marina and the Northwest Maritime Center, is in the heart of the vibrant, maritime downtown district. The Swan Hotel features 9 comfortable hotel type rooms, 4 cozy cottages and a top floor Wheelhouse Suite. The Wheelhouse features two decks with magnificent views of the marina and Admiralty Inlet, plus a full kitchen, two full bathrooms, a dining room that seats 14 and sleeping accommodations for up to 8 guests. Each room and cottage has its own private bath, wireless and DSL connectivity, high definition TVs and DVD players, min-fridge, microwave and coffee and tea service. Some guestrooms have Harbor views while others favor City and Bay views. The cozy cottages also provide jetted tubs, propane fireplaces and outdoor patios with seating.The Swan welcomes canine friends in the Mainsail, the Lanyard, the Starboard, and the Portside guestrooms as well as the Dockside Cottage. Mid-week, commercial and government rates are available. Two-Diamond AAA rated. ... more   less 
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Also Known As:
Swan Hotel Port Townsend

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