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“The number one reason to stay at the swan? Ken, the Innkeeper”
Review of Swan Hotel

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Swan Hotel
Ranked #2 of 11 Hotels in Port Townsend
Certificate of Excellence
eugene
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The number one reason to stay at the swan? Ken, the Innkeeper”
Reviewed 17 October 2013

The cottages were OK. Unfortunately, we had just arrived from Orcas Island where we stayed two nights at a five star, the Outlook Inn. It featured New King sized beds, feather comforters, big fluffy pillows, cotton linens, and an amazing nights rest. If owners could learn a thing or two about investments; buy a great bed and make an investment in linens, and pillows. It will will be the best investment a hotel or inn can make in order to have people return to your hotel.

These beds at the Swan were a bit overused; we walked into the cottage and the bed was sunk in the middle, a bit overused, we admit. But the number one reason we recommend the Swan?

KEN, the inn keeper! Amazing attitude and a story teller. He had enthusiasm, warmth and stories galore. If I were an inn keeper and wanted the best people working for me - I would go talk to Ken. He is fantastic. He is worth the 144.00 a night. Thanks Ken!

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank helen n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy F, General Manager at Swan Hotel, responded to this review, 3 November 2013
Dear Guest,

We really appreciate the time you have taken to share your remarks as we always benefit from our guest's recommendations. New mattresses had already been ordered and are on the way. We regret they did not arrive in time for your stay, but rest assured the situation will be corrected quickly.

It is heartwarming to hear that our front desk (Innkeeper) Ken left a great and lasting impression with you.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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266 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Any
English first
Sisters, Oregon
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 26 September 2013

It took a bit of looking to find a downtown hotel in Port Townsend that didn't have a lot of steps and wasn't in the middle of town! This one was perfect. We used to bring our boat into Point Hudson Marina so it was like coming home to be so near to it. My mother and I stayed in two ground floor rooms. I think I was more comfortable than she was. The chair in her room was placed so she couldn't see the TV from it and she isn't one to perch on the bed to watch. I think she read a book. I could see the TV from my chair. Both beds were very comfortable. I could hear the folks upstairs walking around. It is an old building, remember. This is a great place to stay, especially if you prefer being near the water to browsing the shops (though it is close to them also.)

  • Stayed September 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Kgoddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy F, General Manager at Swan Hotel, responded to this review, 11 October 2013
Dear Guest,

Thanks for letting us be a part of your fond memories of your times at the Point Hudson Marina and Port Townsend.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level 5 Contributor
68 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 September 2013

The locaton of the hotel is wonderful, near to downtown...nice place...and a easy walk to shops/bars/restaurants.
Staff is very warm and helpful,
Room was clean and the view to the marina is very nice...

Room Tip: rooms to the marina are nice
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  • Stayed September 2013, travelled with family
    • Value
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Helpful?
1 Thank Gotti30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy F, General Manager at Swan Hotel, responded to this review, 11 October 2013
Dear Guest,

Thank you for your review. We will pass on your thoughts with our staff.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2013

Very accommodating. We arrived late, and during the process of booking our room with the staff, our room was taken by an online guest. We were a bit stressed, but Paula worked hard and was able to get us another room, which was an up grade at no extra charge! Needless to say we were very pleased. Our cottage was absolutely adorable, with EVERYTHING!! Paula and the staff were very friendly and made us feel very welcomed. The Swan will be our first choice the next time we visit Port Townsend.
ps, Best location down town, we didn't even need to use our car.
Thank-you Paula!!

  • Stayed August 2013, travelled as a couple
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Helpful?
2 Thank vanislebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy F, General Manager at Swan Hotel, responded to this review, 11 October 2013
Dear Guest,

So glad you enjoyed your adorable cottage. We look forward to your next visit when your travels bring you back to Port Townsend. Your comments are most appreciated.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2013

I stayed here because I was attending a wedding in town. I came two days before the wedding. I have to say, the front desk staff ABSOLUTELY knocked themselves out to make my work at the wedding a success. It was an outside wedding and there was a downpour predicted. Paula and other staff made me a fully marked up map of town and recommended great places to visit and eat. They found me two umbrellas, a waterproof case for the ceremony notes and let me change there, even though I'd checked out that morning. I will absolutely go back. Nice place. Close to town. GREAT staff.

  • Stayed September 2013, travelled on business
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Helpful?
2 Thank JKT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy F, General Manager at Swan Hotel, responded to this review, 11 October 2013
Dear Guest,

Thank you for your kind words and feedback. Our Innkeepers enjoy the opportunity to assist our guests in any way they can. We truly appreciate hearing from you.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 September 2013

We enjoyed our stay at The Swan Hotel. It was a last minute decision and glad we detoured to Port Townsend. We were lucky to get the last room available. Our room was on the 1st floor facing the marina. The room was clean and comfortable. The hotel is right by the marina and within walking distance of everything. The staff was very helpful and friendly. We will definitely stay there again!!

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
2 Thank hrgirl809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy F, General Manager at Swan Hotel, responded to this review, 11 October 2013
Dear Guest,

We're glad you had the opportunity to visit our lovely historic seaport. Thanks for sharing your comments.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olympia, Washington
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2013

Stayed in a room on the second floor marina side, veiw was nice & location great for downtown and marina accessibility. Staff was very friendly & welcoming. Only reason not a five is the room had an odd small upon arrival, open windows & the fan helped but it never totally disapated, must have a pet friendly room....next time I will request an unfriendly pet room :)

Room Tip: If no pets get a non friendly pet room.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Oly55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swan Hotel

Property: Swan Hotel
Address: 222 Monroe St, Port Townsend, WA 98368-5709
Region: United States > Washington > Port Townsend
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 11 Hotels in Port Townsend
Price Range (Based on Average Rates): ££
Number of rooms: 13
Official Description (provided by the hotel):
The Swan Hotel, located adjacent to Hudson Point Marina and the Northwest Maritime Center, is in the heart of the vibrant, maritime downtown district. The Swan Hotel features 9 comfortable hotel type rooms, 4 cozy cottages and a top floor Wheelhouse Suite. The Wheelhouse features two decks with magnificent views of the marina and Admiralty Inlet, plus a full kitchen, two full bathrooms, a dining room that seats 14 and sleeping accommodations for up to 8 guests. Each room and cottage has its own private bath, wireless and DSL connectivity, high definition TVs and DVD players, min-fridge, microwave and coffee and tea service. Some guestrooms have Harbor views while others favor City and Bay views. The cozy cottages also provide jetted tubs, propane fireplaces and outdoor patios with seating.The Swan welcomes canine friends in the Mainsail, the Lanyard, the Starboard, and the Portside guestrooms as well as the Dockside Cottage. Mid-week, commercial and government rates are available. Two-Diamond AAA rated. ... more   less 
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Also Known As:
Swan Hotel Port Townsend

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