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“The Hotel To Stay While Visiting Prosser.”

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Best Western Plus The Inn At Horse Heaven
Ranked #1 of 3 Hotels in Prosser
Certificate of Excellence
Reviewed 20 September 2013

My husband & I planned a one week trip exploring the SE Washington cities of Yakima, Prosser, & Walla Walla. I signed up for a Best Western Rewards Card before we left. My husband booked a Best Western Plus room in each city.

The BEST WESTERN PLUS The Inn at Horse Heaven was our second stop. We appreciated the early check-in. We did not appreciate the lack elevator as we stayed in a second floor room. Hauling our luggage upstairs was not fun. But, the room which was in the main building was very quiet as requested.

The room was the large enough for our 2 night stay. There were comfortable beds & seating. The lighting worked well for reading. The carpet, the upholstered chair, & the bathtub were clean. There were lots of fluffy white towels & face cloths to use.

We enjoyed using the outdoor pool in the annex building. We found the location of the hotel to be perfect. Just a short walk to the Vintners Village for wine tastings.

The included breakfast breakfast was very satisfactory. I enjoyed apple juice, herbal tea, a toasted English muffin, a large thick slice of ham, and an apple. There were many other choices
of food & beverages, as well.

I really don't understand the negatives reviews that were posted about this property. We would definitely stay there, again in the future.

  • Stayed: September 2013, travelled as a couple
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Thank condu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 26 September 2013

We are happy to hear you enjoyed the Yakima Valley, as well as our hotel! We are currently in the bidding process for the installation of an elevator. In the meantime, we do have eager young men and women that are happy to help assist in carrying luggage upstairs. Thank you for the very honest and thorough review and we look forward to seeing you again!

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279 - 285 of 349 reviews

Reviewed 14 September 2013

This hotel was so clean and well kept. The staff was friendly and welcoming even though it was later in the evening. We had a comfortable bed and it was so quiet which made our stay even better. The welcoming letter written to guests on the desk was very thoughtful and special. The housekeeping staff were polite and accommodating as we had a late check out. It accepted our little dog with no problems and they had a nice area for her to do her business with easy access from the hotel room. The breakfast was good, but we especially liked the savory, herbed eggs that you usually don't get elsewhere. We will definitely stay here again!

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Norm G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 18 September 2013

I couldn’t have asked for a better description of your stay at our hotel! Thank you very much for taking the time to provide us with this very caring and genuine feedback. We hope to provide you with the same level of service every time you are in the Prosser area.

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Reviewed 13 September 2013

The hotel has an outside and an inside pool. The building looks brand new and the rooms are neat and tidy with very comfortable beds. The staff were more than willing to accommodate all our needs. You can tell when management takes a personal hand in all aspects of an establishment's management. This has to be by far the nicest hotel/inn we have stayed at so far on our holidays. I can highly recommend the Best Western Plus in Prosser.

Stayed: September 2013
Thank BSCSkiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 18 September 2013

Would you like to be our spokesperson? I sincerely thank you for your words about our property; this is exactly what we are striving for!

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Reviewed 12 September 2013

We stopped for one night in Prosser, doing some wine touring from Seattle. The location was convenient, just off I-82 exit 80 and just a couple blocks down the same street to several wineries, including Bunnell, with Wine O'clock restaurant. the hotel was clean, bed was good and staff courteous.

  • Stayed: September 2013, travelled as a couple
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Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 18 September 2013

Well, that sounds like a grand tour of Washington wine! Thank you very much for your kind words about our hotel and the Prosser area.

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Reviewed 10 September 2013

Do not stay in this hotel if you desire a quiet stay. People walking across the floor in room above and normal tone converstations in adjoining rooms were clearly heard. The quality of construction of this hotel is greatly lacking. Noise level is very disturbing.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 18 September 2013

We typically will never assign rooms that are adjoining unless they are requested. However during times of high occupancy we unfortunately have to assign them. These rooms have two baffled doors that if opened allow two rooms to become one if a large family, or friends desire shared accommodations. I assure you our hotel was designed and built to quality specifications that we are very proud of. We do our best to keep things quiet after a reasonable hour, sorry that you were unhappy with the level of noise during a very busy weekend.

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Reviewed 8 September 2013 via mobile

Are we in Seattle? No. We are in Prosser. With that, this place is amazingly clean, great value and all that you could ask for while staying or passing through Prosser.

I truly was amazed at how clean and well kept this place is. It is a quality run hotel and would stay here again in a heartbeat!

  • Stayed: September 2013
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Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 18 September 2013

I am glad you enjoyed your stay with us! Seattle has way too many people and cars, our traffic is a lot better!! Our housekeepers work very hard to make sure the rooms are clean. We look forward to see you again!

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Reviewed 6 September 2013

My bed was of poor quality...extremely hard, otherwise the hotel was fine. My granddaughter enjoyed the pool and the breakfast was good. My husband said the bed he slept in was alright. Hotel had 2 pools which was nice.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Judith V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProsserManager, General Manager at Best Western Plus The Inn At Horse Heaven, responded to this reviewResponded 18 September 2013

I am glad you enjoyed our pool, spa, and our hot breakfast buffet! Sorry that your beds were not to your satisfaction. Our mattresses are relatively new (all replaced within 2 years) and have a pillow top on both sides. Everybody prefers their own mattress, but we try to provide a comfort factor that pleases everyone. We look forward to see you again!

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Additional Information about Best Western Plus The Inn At Horse Heaven

Address: 259 Merlot Dr, Prosser, WA 99350-9533
Phone Number:
Region: United States > Washington > Prosser
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Prosser
Price Range: £85 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus The Inn At Horse Heaven 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Prosser
Prosser Best Western

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